Summary panel

...

In the example below, we have selected to show the longest outbound call, so in the 

Referencemacro
Label Call type

field we have selected 

Keywordmacro
Label Outbound

, and in the

Referencemacro
Label Column

field we have selected

Keywordmacro
Label Maximum Duration

. Ticking the box to display the name of the user that meets the criteria above, the summary panel will display the outbound call with the max duration and the name of the person achieving who achieved this.

Screenshotmacro
Border false URL /download/attachments/4817212/summary_panel_properties_7.png

...