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- Log in to
and from the left-hand menu click on the tab and select .Referencemacro Label Cisco UCM Administration - Choose your UCM node from the Server drop-down list.
- Select Cisco Call Manager from the Service drop-down list.
- In the System section, change the CDR Enabled Flag to True. Enable this parameter on all servers within the cluster you want to log calls for.
- Change the CDR Log Calls with Zero Duration Flag to True. This parameter enables or disables the logging of CDRs for calls which did not connect.
- Click on the button.
- Click on the Navigation drop-down list from the top right-hand corner, and select
. You may need to log in with a user account that has administrative permissions.Keywordmacro Label Cisco Unified Serviceability - Select , then click on the tab.
- Click the Billing Application Server Parameters window. Enter the following parameters:
Host Name / IP Address: The IP address or hostname of the machine running TIM Plus.
User Name: Enter a user name for FTP/SFTP transfers (e.g. TIM)
Password: Enter a password for the FTP account (e.g. Ciscoftp)
Protocol: Select FTP or SFTP as desired.
Directory Path: Enter a forward-slash character to indicate root (/).
Remove the tick from Resend on Failure.Screenshotmacro Border false Shadow false URL /download/attachments/4817082/cisco_ucm_6.png button. You will now see the - Next, click on the button to complete the billing server configuration. The UCM node will check that the FTP/SFTP details are valid and will write a test file to the FTP/SFTP directory. If this fails, you should double-check the details you entered.
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