Cisco UCM / Business Edition (Call Manager) version 5.0 - 8.6

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1. Connect to the web management interface of your UCM node and select Cisco Unified CM Administration from the

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   Label Navigation

    drop-down list.
2. Log in to the system and click User Management from the main menu. Select Application User from the drop-down list.

3. Click Add New to create a new user:

   User ID:  TIM_AXL 

   Password:  C1sco 

   Confirm Password:  C1sco

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   Warning
   The credentials above are shown as an example. In the interests of security, you should choose your own values.

   
   

4. Scroll down to the Permissions Information section and click Add to User Group.
5. In the new window, enter Standard Tab and then click Find. Tick the Standard TabSync User box,  and then click on the Add Selected tab.
   

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6. Click Save to apply the settings.

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1. Log in to

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   Label Cisco UCM Administration

    and from the left-hand menu click on the System tab and select Service Parameters.
2. Choose your UCM node from the Server drop-down list.
3. Select Cisco Call Manager from the Service drop-down list.
4. In the System section, change the CDR Enabled Flag to True. Enable this parameter on all servers within the cluster you want to log calls for.
5. Change the CDR Log Calls with Zero Duration Flag to True. This parameter enables or disables the logging of CDRs for calls which did not connect.
6. Click on the Save button.
7. Click on the Navigation drop-down list from the top right-hand corner, and select

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   Label Cisco Unified Serviceability

   . You may need to log in with a user account that has administrative permissions.
8. Select Tools, then click on the CDR Management tab.
9. Click the Add New button. You will now see the Billing Application Server Parameters window. Enter the following parameters:
   
   Host Name / IP Address: The IP address or hostname of the machine running TIM Plus.
   User Name:  Enter a user name for FTP/SFTP transfers (e.g. TIM) 
   Password: Enter a password for the FTP account (e.g. Ciscoftp) 
   Protocol: Select FTP or SFTP as desired.
   Directory Path: Enter a forward-slash character to indicate root (/).
   Remove the tick from Resend on Failure.
   

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10. Next, click on the Add button to complete the billing server configuration. The UCM node will check that the FTP/SFTP details are valid and will write a test file to the FTP/SFTP directory. If this fails, you should double-check the details you entered.

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