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You will need to configure your Cisco UCM to send the CDR data to TIM Plus. Note that the UCM can be configured with cluster wide or server specific settings, depending on how the system maintainer has installed it. Please note that, by default, CDR records are turned off.
- Log in to
and from the left-hand menu click on the tab and select .Referencemacro Label Cisco UCM Administration - Choose your UCM node from the Server drop-down list.
- Select Cisco Call Manager from the Service drop-down list.
- In the System section, change the CDR Enabled Flag to True. Enable this parameter on all servers within the cluster you want to log calls for.
- Change the CDR Log Calls with Zero Duration Flag to True. This parameter enables or disables the logging of CDRs for calls which did not connect.
- Click on the button.
- Click on the Navigation drop-down list from the top right-hand corner, and select
. You may need to log in with a user account with that has administrative permissions.Keywordmacro Label Cisco Unified Serviceability - Select , then click on the tab.
- Click the button. You will now see the Billing Application Server Parameters window. Enter the following parameters:
Host Name / IP Address: The IP address or hostname of the machine running TIM Plus.
User Name: Enter a user name for FTP/SFTP transfers (e.g. TIM)
Password: Enter a password for the FTP account (e.g. Ciscoftp)
Protocol: Select FTP or SFTP as desired.
Directory Path: Enter a forward-slash character to indicate root (/).
Remove the tick from Resend on Failure.Screenshotmacro Border false URL /download/attachments/4817082/cisco_ucm_6.JPG - Next, click on the button to complete the billing server configuration. The UCM node will check that the FTP/SFTP details are valid and will write a test file to the FTP/SFTP directory. If this fails, you should double-check the details you entered.
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