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To manually add a user in the system, click on the Directory tab and , select the site and the user group where you want to create the new entityuser, then click on the Add new button at the top-right corner of the Contents panel.

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FieldDescription
NameThe name of the user. If no name is entered, the extension number will show instead.
ExtensionThe extension number of the user.
E-mailThe e-mail address of the user.
Alt extensionThe alternative extension number(s) or the partial DDI number of the user, if applicable.
CommentAny comments you want to add for this user.

Once you have configured the user's properties, click on the Add button, as shown below:

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