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FormatDescription
Web

The Web format is the common default interface for all reports. The results will be displayed in the Report Output window, which is a mini web-browser a new web browser window containing the HTML output generated by the report engine.

The report body is shown in a window that can be panned around by using the horizontal and vertical scrollbars. If the report is made up of multiple pages, you can navigate through it , by using the Back and Fwd buttons at the bottom of the page. You can print the report by pressing clicking on the

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icons at the top-right corner of the screen. You can also print the report by clicking on the Print button, or save it to as an HTML file.

Universally-accessible, this format provides click-able column headers for dynamic sorting of table data, with clean graphical charts in the popular Flash format, so you can zoom in for more detail. Each report is fully customisable right down to the individual table fields. To view these reports, all that is required is your favourite web browser, with no need for obscure add-ons!

PDF
(Portable Document Format)

The PDF

is a file

format

created by Adobe Systems in 1993 for document exchange. PDF is used for representing two-dimensional documents in a manner independent of the application software, hardware and operating system.

PDFs will run over several pages depending on the report selected. Due to the nature of the format, headers are fixed and not selectable as in the web reports above. You may however pre-sort before running or scheduling, using the filters available

PDFs are ideal for

is useful for producing reports like Phone Bills or when the report has to be distributed via e-mail to colleagues inside and outside

of

your organisation,

while

as it guaranteeing they'll look identical across all operating systems, when viewed on the screen or printed out.

Due to the nature of the format, headers are fixed and not selectable as in the Web reports above; you may, however, presort the results before running or scheduling, using the filters available.

ExcelSelect Excel as your preferred report format, if you would like to manipulate the data and possibly The Excel format of the report is useful for data manipulation or if you want to integrate this with other Excel spreadsheets.
CSV
(Comma Separated Values)

A CSV file is used for the digital storage of data, structured in the form of a table of lists form. Each line in the CSV file corresponds to a row in the table. Within a line, fields are separated by commas, each field belonging to one table column. CSV files are often used for moving tabular data between two different computer programs, for example between a database program and a spreadsheet program.

This option The CSV report format is ideal for interacting with your own back-office systems. All CSV data is fully customisable using XSLT from the report's original XML format.

XML
(Extensible Markup Language)

XMLs purpose is to aid information systems in sharing structured data, especially via the internet, to encode documents and to serialise data. XML, in combination with other standards, makes it possible to define the content of a document separately from its formatting, making it easy to reuse that content in other applications or for other presentation environments. Most importantly, XML provides a basic syntax that can be used to share information between different kind of computers, different applications, and different organizations without needing to pass through many layers of conversion.

Since all reports are derived from this native format, we pack them with all the data you would ever need, so you'll always be able to they contain detailed information about your call logging data so you can extract the report data into your favourite reporting packages, such as Business Objects, Crystal Reports, or even your favourite Office spreadsheet.

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