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The Frequent Numbers report shows a top-ranking list of the most frequent outgoing calls. This report is useful in deciding whether you should invest in private wires to common destinations, such as branch offices, or choosing which telecom carriers to use when calling various destinations. The information that this report provides can also help you negotiate call rates with network providersnumbers that you call, or are called by, most frequently. By highlighting your most frequently-called destinations, the report can help you to determine if private circuits to common destinations would be beneficial, and also to negotiate call rates with your network provider.

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The body of the report contains a table showing a summary of each frequently -called destinationdialled number or CLI along with their associated destinations. The column headers of the table are described below:

HeaderDescription
Dialled numberThe telephone number that was dialled.
LocationThe location name associated with each the dialled number or CLI.
Number of callsThe total number of calls made to each destinationunique dialled number or from each unique CLI.
Total durationThe total time spent on calls to each destinationdialled number or from each CLI, displayed in hh:mm:ss format.
Total costThe total cost of all calls made to each destinationfor each unique dialled number.

All dialled numbers, CLIs and locations in the table are shown as hyperlinks; clicking on any of them displays an itemised list of calls to these destinations/from each one.

To modify your report to cover a larger organisational scope, click on an element of the breadcrumb as shown below:

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