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To choose the criteria that is used in determining the most frequent calls, select a field from the 

Referencemacro
LabelSort data by
 drop-down list.

Reporting_filter
FilterSort data by
ValueCost

Sort order

Choose from the

Referencemacro
LabelSort order
 drop-down list whether you want the results of the report to appear in ascending or descending order.

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