Frequent Numbers

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Selecting the report options

This section allows enables you to further narrow down your report results, by excluding certain types of calls or sorting the . It also allows you to sort the report's results in a particular manner. The filters are fairly self-explanatory. For example, if you would like to exclude weekend calls from the report, simply tick the option to exclude weekend calls. If you would like to ignore missed calls shorter than a specific duration, simply enter the duration in the box.

Exclude weekends

If you would like to To exclude weekend calls from the search your report's results, simply select the tick-box to exclude weekend callsselect the 

Exclude transfers

Select this option if you would like to exclude transfers from the search results. For example if you want to see only how well calls were answered when first presented, you would choose to exclude transfersTo exclude transferred calls from your report's results, select the

Don't replace numbers with contact names

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Call frequency

If Tick this option if you want to limit the report to number called with a display calls that were called minimum frequency, enter that frequency here. e.g. If you want to display only numbers that have been called twenty times, then enter the number 20 in here as the minimum frequency as shown below:

To limit the report's results to display only calls that were dialled a specific number of times, according to the frequency limit that you set.

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