Busy Channels

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The

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Label Web

format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report. The main report body consists of a graph and a table.

 

 

As is the case with all reports produced by TIM Plus, each page of the report includes the following information:

• the report's title, e.g. Busy Channels
• the date and time that the report was generated
• the name of the report, if applicable

The body of the report consists of a graph and a table.

The graph is a quick and easy indication of your line usage, broken down into half-hour timeslotstime slots. The percentage on the yY-axis shows the number of lines utilised. The x, and the X-axis shows the start point of each hour of the day. The bars on the graph are coloured to light purple show the maximum number of busy trunks at each particular half hour (light purple), overlaid by a bar showing and the overlaid dark-purple ones show the average number of busy trunks busy in the same time period (dark purple).

The table shows the actual data for each half an hour of the day . It and it also splits the data into maximum busy lines busy and average lines busy as well as average busy lines, providing a total for all types of calls. The table holds the following information for each half-hour time period:

Tip
NOTE: All headers are clickable, allowing you to reorder the report as required.

The 

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Label Summary information box

at the beginning of the report is fairly self-explanatory, as you can see from the example below:

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If you would like to go back and view this report for a larger section of the organisation, click on the appropriate link in the breadcrumb, as shown below:-You can easily re-run your report to cover a larger organisational scope by clicking an element of the breadcrumb as shown below:

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