Avaya Communications Manager

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On Page 2, no  no configuration changes are needed.

On Page 3, the  the following fields are required:

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Configuring intra-switch-cdr

To receive have internal calls CDRs you will need to populate the included in your CDRs, ensure that the intra-switch-cdr table is populated with the extension numbers that you want to see the internal calls for. You will need to use the you are interested in.  To modify the table, issue the following command:

 change intra-switch-cdr command.Below you can find

Here is an example of the an intra-switch-cdr configuration table:

Configuring multiple Avaya Communications

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Manager systems

If you have multiple sites where you have more than one Avaya Communications Manager, configuring the CDR output can vary depending on the setup. The two scenarios are explained below:

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configuration of your CDR depends on which of the following scenarios you have implemented:

• LSPs (Local Survivable Processors)

  If all of your Avaya Communications Managers Manager systems are connected and the remote sites are ' LSPs ' then you need only need to configure the Master/Primary Avaya Communications Manager. When TIM Plus receives the CDR information, it will include CDRs from all of the CDRs from the remote LSPs.
• Avaya Communications Manager -

  Not linked

  If you have multiple Avaya Communications Managers where LSP isnManager systems where LSPs aren't being usedin use, you will need to configure each Avaya Communications Manager separately. You will need to make sure must ensure that each Avaya Communications Manager has its own unique Remote Port (IP-services) setup.

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Configuring TIM Plus

Below you will find steps on how Follow the steps below to configure TIM Plus to listen for SMDR data from your Avaya Communications Manager:

1. Browse to TIM Plus as normal and log in with your credentials.
2. Click on the Directory tab.
3. Click on Select the site you configured during the setup wizard and click Properties.
   

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4. Within the Site Properties window, select Avaya Communications Manager from the PBX model drop-down list.
5. In the Connection method field, select Listen for connections from PBX from the drop-down list.
6. Leave the Host field blank.
7. In the Port field, enter the Remote Port (ip-services) that was configured on your Avaya Communication Manageryou configured above.
8. Click on the Options tab and tick the box Timestamp received data.
   

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9. Click on the Save button to apply the settings.

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