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To edit a user's properties, locate the user in the Directory and once click on it to select it. Once this is highlighted in gray as shown below, click on thebutton on the top-right corner of the Contents panel:
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A new window will open displaying the properties of the user:-
General
The first This section will allow you to edit the general properties for the user (e.g. Namename, e-mail, associated extensions associated etc. Simply). To amend any of the entries, overtype any details you would like to change, and press thebutton as shown herebelow:
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If a user has more than one extension associated with it, add these additional extensions in the
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Telephony
This second section allows you to edit the telephony properties for the user (e.g. DDI (direct dial number), IP phone, mobile or home phone number associated). If you do not want to log or record calls for this user or you would like to exclude the user's calls from any Stats collection points for Display boards, tick the box provided.
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To delete a user, locate the user in the Directory and once click on it to select it. Once the user is highlighted in gray as shown below, click on thebutton on the top-right corner of the Contents panel:
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