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 Moving a user between two groups

To move a User from one User group to another, just follow the steps below. The example shows Anna Savalas being moved from Admin to the Development group.

  1. Find the user you would like to move over to the new group, and tick the box alongside it. The top-left panel of the screen will change to the Move items panel and the user(s) you've ticked will be copied here.
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  2. Next, select the new group you want the user(s) to be moved into and click on theMovebutton.
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Deleting a user

Warning

PLEASE NOTE: When you are deleting a user, you are deleting all the information contained for that users, including the call information associated with that user.

To delete a user, locate the user in the Directory and once the user is highlighted in gray as shown below, click on thePropertiesbutton on the top-right corner of the Contents panel:

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The user properties window will appear, where you can click on theDeletebutton at the bottom of the screen to remove the user from the system:

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