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To add a new user in the system, click on theDirectorytab and select the Site site and the User user group  where you want to create the new user, then click on theAdd newbutton on the top-right corner of the Contents panel. The example below shows a user being added in the London Accounts group:

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The fields of this window are as follows:

FieldDescription
NameEnter the name you want associated with the user in this field. If no name is entered, the default is the extension number.
ExtensionEnter the main extension number you would like to associate with this User.
E-mailAdd the e-mail address you would like to associate with this User.
Alt extensionEnter any alternative extension numbers you would like to associate with this User.
CommentThis field is for free text.

Once you have filled in the details for that user, click on theAddbutton, as shown below:

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