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The table shows the actual data for each half hour of the day. It also splits the data into maximum lines busy and average lines busy as well as providing a total for all types of calls. The table holds the following information for each half - hour period:
| Header | Description |
|---|---|
| Time slot | The time of day in half-hour periods. |
| Total duration | The total time when trunks were busy, both incoming and outgoing combined. |
| Max busy | Shows the maximum number of trunks in use during the time slot shown. |
| Average busy | Shows the average number of trunks in use during the time slot shown. |
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If you would like to go back and view this report for a larger section of the organisation, click on the appropriate link in the breadcrumb, as shown below:-
| Screenshotmacro | ||||||
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