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  1. Open your Business Communications Manager Unified Manager.
  2. Click on Services.
  3. Click on Call Detail Recording.
  4. On the right-hand side the Summary window will appear. Make sure that the Status is up. If it isn't click on the Status drop-down list and select Up.
  5. Now on the left-hand side, click on Report Parameters and configure the fields as per below:

    SMDR fieldValue
    FormatNorstar
    Report TypeAll
    LanguageEnglish
    Report FilterAll
  6. On the left-hand side, click on Report Options and configure the fields as per below:

    SMDR fieldValue
    Date FormatMM/DD/YY
    Header FormatLine/Station
    DNIS InfoEnabled
    Connection CharLeave as default
    Clip File ScheduleLeave as default
    Clip File SizeLeave as default
    CDR Disk Space LimitLeave as default
  7. For the Market Parameters settings, please leave as the system defaults.
  8. For the Prefix Bin Options setting please leave as the system defaults.
  9. Once you have completed the above changes, click on Configuration in the file menu and then click on Commit.

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