Cisco UCM / Business Edition (AKA Call Manager) version 5.0 - 8.6

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Configuring your Cisco UCM

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Log into Cisco UCM Administration, and from the left-hand side menu, click on the System button and selectService Parameters.
Select your UCM node from the Server drop-down list.
Select Cisco Call Manager from the Service drop-down list.
In the System section, change the CDR Enabled Flag to True. Enable this parameter on all servers within the cluster you want to log calls for.
Change the CDR Log Calls with Zero Duration Flag to True. (This parameter enables or disables the logging of CDRs for calls which were never connected or which lasted 1 second).
Click on the Save button.
Click on the Navigation drop-down list from the top right-hand side corner, and select Cisco Unified Serviceability.
You may be prompted to log in with a user account with administrative permissions. If so, login with such an account.
Select Tools then click CDR Management.
Click Add New button. You will now see the Billing Application Server Parameters window.
Enter the following parameters:

Host Name/IP Address: The IP address or hostname of the machine running TIM Plus.
User Name: Enter a user name for FTP/SFTP transfers (e.g. TIM)
Password: Enter a password for the FTP account (e.g. Ciscoftp)
Protocol: Select FTP or SFTP as configured above.
Directory Path: Enter the forward slash key: /.
Remove the tick from Resend on Failure.

Now, click on the Add button to complete the Billing Server configuration. The UCM node will check that the FTP/SFTP details are correct and will write a test file to the FTP/SFTP directory. If it fails, you should check the FTP or SFTP details, configured above.