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Configuring TIM Plus
Serial output
If your Aastra Intelligate Alcatel PmniPCX Enterprise has been configured to send SMDR data via a serial connection, you will first need to install NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:
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- Click on the tab.
- Click on the site configured during the setup and click .
- Within the window, select the
| Keywordmacro |
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| Label | Alcatel OmniPCX Enterprise |
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from the drop-down list. - In the field, select the
| Keywordmacro |
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| Label | No connection required |
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from the drop-down list. - Click on the button to apply the settings.
TCP/IP output
If your Alcatel OmniPCX Enterprise has been configured to send the data via TCP/IP, follow the steps below to configure TIM Plus:
- Click on the tab.
- Selec the site configured during the setup and clik .
- Within the window, select
| Keywordmacro |
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| Label | Alcatel PmniPCX Enterprise |
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from the drop-down list.
| Screenshotmacro |
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| Border | false |
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| URL | http://docs.call-logger.com:8090/download/attachments/4817042/alcatel_omnipcx_enterprise_1.png |
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- In the field, select
| Keywordmacro |
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| Label | Actively connet to PBX |
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from the drop-down list.
- In the Connection method field select Actively connect to PBX from the drop-down list.
- In the Host field enter the IP Address of your Alcatel OmniPCX Enterprise.
- In the Port field enter in 2533.
- Leave the Username and Password fields blank.
- In the Connection script field select Alcatel OmniPCX Enterprise 7.1+ from the drop-down list.
- Finally, click on the Save button.
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<hr/>
<p>These instructions should assist in configuring your Alcatel OmniPCX Enterprise to
work with TIM Plus. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output or IP: </b>
If you have configured the Alcatel OmniPCX Enterprise to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Alcatel OmniPCX Enterprise to the PC that
NetPBX is installed and running on.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>IP method</b></td>
<td class="confluenceTd">TIM Plus makes a connection to the Alcatel OmniPCX Enterprise, however you will need to purchase a license from your PBX maintainer for the Alcatel OmniPCX Enterprise to output SMDR
via TCP/IP.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions from the Alcatel OmniPCX Enterprise manual on how to configure the SMDR output via serial or TCP/IP. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p>
<p>Connect to your PBX via telnet and follow the steps below:</p>
<ol>
<li>Applications (<span class="button no_margin">Enter</span>)</li>
<li>Accounting (<span class="button no_margin">Enter</span>)</li>
<li>Review/Modify (<span class="button no_margin">Enter</span>)</li>
<li>All Instance (<span class="button no_margin">F1</span>)</li>
<li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have appropriate license, you can only select V24 (serial) here.</li>
<li>Save changes and exit</li>
</ol>
<p>The table below presents a summary of data output from Alcatel:</p>
<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_pbxs.png" alt="Alcatel PBXs" />
<h2>Configuring TIM Plus</h2>
<p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Alcatel OmniPCX Enterprise:</p>
<ol>
<li>Browse to TIM Plus as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/alcatel_omnipcx_enterprise_1.png" alt="Alcatel OmniPCX Enterprise" />
<li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Alcatel OmniPCX Enterprise</span> from the <span class="reference">PBX model</span> drop-down list.</li>
<li>In the <span class="reference">Connection method</span> field select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li>
<li>In the <span class="reference">Host</span> field enter the IP Address of your Alcatel OmniPCX Enterprise.</li>
<li>In the <span class="reference">Port</span> field enter in <span class="keyword">2533</span>.</li>
<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
<li>In the <span class="reference">Connection script</span> field select <span class="keyword">Alcatel OmniPCX Enterprise 7.1+</span> from the drop-down list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
</ol> |