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<table class="wysiwyg-macro" data-macro-name="tip" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e3RpcH0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The TIM Professional application runs on a centralised machine within your network, and due to its in-built web server, it can also be accessed via a standard web browser from any other PC on your network.</p></td></tr></table><p>To start the TIM Professional, locate the application name in the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUFsbCBQcm9ncmFtc30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=All Programs"> list in the Windows Start Menu or click on the desktop icon.</p><p>During start-up, various checks are being carried out, along with a success indicator for each. If one of these checks fails, the system will pause, allowing you to take remedial action. In the instance of a system start-up error, you are advised to contact our <a class="external-link" href="mailto:support@tri-line.com" rel="nofollow">Technical Support</a> team.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy83MjQxNzQ5L3N0YXJ0dXAucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/7241749/startup.png"></p><p>After the system has started, the <span class="reference">Call View</span> screen is displayed. If this is the first time you are running the application, this screen will be empty, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvNzI0MTc0OS9jYWxsX3ZpZXdfbm9fY2FsbHMucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/7241749/call_view_no_calls.png"></p><table class="wysiwyg-macro" data-macro-name="warning" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e3dhcm5pbmd9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>As TIM Professional runs as an application, you need to ensure the program is running at all times in order to log all SMDR data.</p></td></tr></table>
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