Quick Search
Browse
Pages
Blog
Labels
Attachments
Mail
Advanced
What’s New
Space Directory
Feed Builder
Keyboard Shortcuts
Confluence Gadgets
Log In
Dashboard
TIM Plus
Copy Page
You are not logged in. Any changes you make will be marked as
anonymous
. You may want to
Log In
if you already have an account. You can also
Sign Up
for a new account.
This page is being edited by
.
Paragraph
Paragraph
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Preformatted
Quote
Bold
Italic
Underline
More colours
Strikethrough
Subscript
Superscript
Monospace
Clear Formatting
Bullet list
Numbered list
Outdent
Indent
Align left
Align center
Align right
Link
Table
Insert
Insert Content
Image
Link
Attachment
Symbol
Emoticon
Wiki Markup
Horizontal rule
tinymce.confluence.insert_menu.macro_desc
Info
JIRA Issue
Status
Gallery
Tasklist
Table of Contents
Other Macros
Undo
Redo
Find/Replace
Keyboard Shortcuts Help
<p>TIM Plus can be configured to raise an alert when particular events occur whilst the system is running. The alerts can be saved to a log file on disk or sent as an email notification. The table below describes the type of alerts emitted from TIM Plus:</p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Alert</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><strong>Critical</strong></td><td class="confluenceTd">A critical alert notifies you of any events that are detrimental to the system, e.g. database failure</td></tr><tr><td class="confluenceTd"><strong>Warning</strong></td><td class="confluenceTd">A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit</td></tr><tr><td class="confluenceTd"><strong>Information</strong></td><td class="confluenceTd">An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Voice audit</strong></td><td colspan="1" class="confluenceTd">An alert that notifies you of progress during call recording operations<strong><br /></strong></td></tr><tr><td colspan="1" class="confluenceTd"><strong>Audit</strong></td><td colspan="1" class="confluenceTd">Provides very detailed information about ongoing system events, primarily used for fault-finding<strong><br /></strong></td></tr></tbody></table><p>To send an alert as a notification email, enter the email address in the text box alongside each type of alert, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTU0L2FsZXJ0c18yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817154/alerts_2.png"></p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><span class="search-result-summary">To send alerts to multiple email addresses, separate each entry with a <span class="search-highlight">semicolon</span>. </span></p></td></tr></table><p>By default, the alerts are also outputted to a log file, using the following dynamic variables to define the path of the folder where the files will be stored: <span class="keyword"><span>{app}\logs\{year}\<span class="keyword"><span style="color: rgb(33,68,120);">{year}</span></span>-{month}-{day}</span></span>. The dynamic variables used to define the path are explained in the table below:</p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Item</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><span class="keyword">app</span></td><td class="confluenceTd">The full installation path of TIM Plus</td></tr><tr><td class="confluenceTd"><span class="keyword">year</span></td><td class="confluenceTd">The year the data was captured in <span class="keyword">yyyy</span> format</td></tr><tr><td class="confluenceTd"><span class="keyword">month</span></td><td class="confluenceTd">The month the data was captured in <span class="keyword">mm</span> format</td></tr><tr><td class="confluenceTd"><span class="keyword">day</span></td><td class="confluenceTd">The day of the month when data was captured in <span class="keyword">dd</span> format</td></tr></tbody></table><p> To choose a different location to store the logs files, overtype the existing entry.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTU0L2FsZXJ0c18zLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817154/alerts_3.png"></p><p>When you have finished configuring the settings, click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVNhdmV9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Save"> button to apply the changes, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTU0L2FsZXJ0c180LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817154/alerts_4.png"></p><p> </p>
Attachments
Labels
Location
< Edit
Preview >
Loading…
Save
Cancel
Next hint
search
attachments
weblink
advanced