Quick Search
Browse
Pages
Blog
Labels
Attachments
Mail
Advanced
What’s New
Space Directory
Feed Builder
Keyboard Shortcuts
Confluence Gadgets
Log In
Dashboard
TIM Plus
Copy Page
You are not logged in. Any changes you make will be marked as
anonymous
. You may want to
Log In
if you already have an account. You can also
Sign Up
for a new account.
This page is being edited by
.
Paragraph
Paragraph
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Preformatted
Quote
Bold
Italic
Underline
More colours
Strikethrough
Subscript
Superscript
Monospace
Clear Formatting
Bullet list
Numbered list
Outdent
Indent
Align left
Align center
Align right
Link
Table
Insert
Insert Content
Image
Link
Attachment
Symbol
Emoticon
Wiki Markup
Horizontal rule
tinymce.confluence.insert_menu.macro_desc
Info
JIRA Issue
Status
Gallery
Tasklist
Table of Contents
Other Macros
Undo
Redo
Find/Replace
Keyboard Shortcuts Help
<p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3N1bW1hcnlfbGlzdDpUYXNrNT1UYXJpZmYgc2V0dGluZ3N8VGFzazE9QWNjZXNzaW5nIHRoZSB0YXJpZmYgZWRpdG9yfFRhc2syPVNlbGVjdGluZyBhIHRhcmlmZiB0YWJsZXxUYXNrMz1UYXJpZmYgcHJvcGVydGllc3xUYXNrND1SZWNvc3RpbmcgY2FsbHN9&locale=en_GB&version=2" data-macro-name="summary_list" data-macro-parameters="Task1=Accessing the tariff editor|Task2=Selecting a tariff table|Task3=Tariff properties|Task4=Recosting calls|Task5=Tariff settings"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Accessing the tariff editor"></a></pre></td></tr></table><h1>Accessing the tariff editor</h1><p>To access the tariff table, click on the <span class="button">Tariff editor</span> tab from the menu bar, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl8xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_1.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Selecting a tariff table"></a></pre></td></tr></table><h1>Selecting a tariff table</h1><p>To select a tariff table, expand the drop-down list on the left-hand side of the screen and choose from the available options, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_2.png"></p><p>Once a tariff has been selected, the following screen will be displayed:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_3.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Tariff properties"></a></pre></td></tr></table><h1>Tariff properties</h1><p>To configure the general properties of your tariff table, click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVByb3BlcnRpZXN9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Properties"> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTQucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_14.png"></p><p>A new window will open where you can configure the properties of your tariff table. Each field in this window is described in the table below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTUucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_15.png"></p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Field name</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><strong>Tariff title</strong></td><td class="confluenceTd">The name of the tariff table.</td></tr><tr><td class="confluenceTd"><strong>Minimum dialled digits</strong></td><td class="confluenceTd">The minimum number of dialled digits required for the call to be logged.</td></tr><tr><td class="confluenceTd"><strong>Minimum search digits</strong></td><td class="confluenceTd">The minimum number of search digits required to start allocating a charge to a call. TIM Plus starts from 10 digits and works backwards in order to find the closest tariff match.</td></tr><tr><td class="confluenceTd"><strong>International digits</strong></td><td class="confluenceTd">The digits used to dial internationally, e.g. all international calls made from UK begin with 00.</td></tr><tr><td class="confluenceTd"><strong>Weekday rates</strong></td><td class="confluenceTd">The weekday rates you want to apply to calls for each hour of the day. For example, in the table below rate <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD0yfQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=2"> applies from midnight to 7:59 and from 18:00 to 23:59, and rate <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD0xfQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=1"> applies from 8:00 to 17:59.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfNC5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_4.png"><br /><p>To see the rates in more detail, click on the <span class="button">...</span> button to expand, as shown below:</p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfNS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_5.png"></td></tr><tr><td class="confluenceTd"><strong>Saturday rates</strong></td><td class="confluenceTd">The Saturday rates you want to apply to calls for each hour of the day. For example, in the table below rate <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD0zfQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=3"> applies at all times.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfNi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_6.png"><br /><p>To see the rates in more detail, click on the <span class="button">...</span> button to expand, as shown below:</p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfNy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_7.png"></td></tr><tr><td class="confluenceTd"><strong>Sunday rates</strong></td><td class="confluenceTd">The Sunday rates you want to apply to calls for each hour of the day. For example, in the table below rate <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD0zfQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=3"> applies at all times.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfOC5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_8.png"><br /><p>To see the rates in more detail, click on the <span class="button">...</span> button to expand, as shown below:</p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfNy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_7.png"></td></tr><tr><td class="confluenceTd"><strong>Rounding</strong></td><td class="confluenceTd">This option allows you to select whether you want to round decimal places up or down.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfOS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_9.png"></td></tr></tbody></table><h2>Localising the tariff table</h2><p>To inform TIM Plus which calls should be treated as local by your tariff table, click on the <span class="button">Localise</span> tab, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTYucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_16.png"></p><p>Enter your local dial code in the field provided and click on the <span class="button">Check</span> button. The surrounding area codes will be listed automatically. Click on the <span class="button"> Localise</span> button at the bottom-right corner of the window to localise your tariff.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTcucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_17.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Recosting calls"></a></pre></td></tr></table><h1>Recosting calls</h1><p>TIM Plus allows you to apply different rates to your already-logged calls, by re-running your data using a different tariff table. To recost calls, click on the <span class="button">Recost</span> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTAucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_10.png"></p><p>A new window will open, allowing you to select the tariff table and the period you want to recost calls for. If you want to recost all calls currently in the database, select the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1BbGwgY2FsbHN9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=All calls"> option.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_11.png"></p><table class="wysiwyg-macro" data-macro-name="warning" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e3dhcm5pbmd9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The recosting procedure entails removing the selected calls from the database and re-running the data using different rates. If this procedure is interrupted, you may lose calls.</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Tariff settings"></a></pre></td></tr></table><h1><span>Tariff settings<br /></span></h1><p>To check the status of a tariff table, click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVNldHRpbmdzfQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Settings"> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_12.png"></p><p>A new window will open, where you can update your current tariff table or download one that has not been installed by default.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTQ4L3RhcmlmZl9lZGl0b3JfMTMucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817148/tariff_editor_13.png"></p><p>The <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgY291bnR9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call count"> column will show the current number of calls that have been processed under the selected tariff.</p><p> </p>
Attachments
Labels
Location
< Edit
Preview >
Loading…
Save
Cancel
Next hint
search
attachments
weblink
advanced