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<p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3N1bW1hcnlfbGlzdDpUYXNrMT1QcmVwYXJpbmcgdGhlIHJlcG9ydHxUYXNrMj1TZXR0aW5nIHRoZSBzY2hlZHVsaW5nIHBhcmFtZXRlcnN8VGFzazM9RWRpdGluZyBhIHNjaGVkdWxlZCByZXBvcnR8VGFzazQ9RGVsZXRpbmcgYSBzY2hlZHVsZWQgcmVwb3J0fQ&locale=en_GB&version=2" data-macro-name="summary_list" data-macro-parameters="Task1=Preparing the report|Task2=Setting the scheduling parameters|Task3=Editing a scheduled report|Task4=Deleting a scheduled report"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Preparing the report"></a></pre></td></tr></table><h1>Preparing the report</h1><p>To schedule a report, choose the one you want to run from the list in the left-hand panel, then click on the <span class="button">Select this report</span> button to start the report wizard, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NlbGVjdF9yZXBvcnQucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/select_report.png"></p><p>In the same way as with running a report on demand, you can modify the report period, entity, filters, options and format before scheduling, by referring to the relevant pages below:</p><ul><li><a class="confluence-link" href="/display/plus/Setting+the+report+period" data-linked-resource-id="4817130" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report period" data-base-url="http://localhost:8090">Setting the report period</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+entity" data-linked-resource-id="4817141" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report entity" data-base-url="http://localhost:8090">Setting the report entity</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+filters" data-linked-resource-id="4817131" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report filters" data-base-url="http://localhost:8090">Setting the report filters</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+options" data-linked-resource-id="4817132" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report options" data-base-url="http://localhost:8090">Setting the report options</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+formats" data-linked-resource-id="4817142" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report formats" data-base-url="http://localhost:8090">Setting the report formats</a></li></ul><p>If you do not want to change any of the default settings, click on the <span class="button">Finish</span> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF8xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_1.png"></p><p>Once you have selected your report's parameters, click on the <span class="button">Schedule for later</span> button.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_2.png"></p><p>In the new window that opens you can set the scheduling parameters of the report:</p><ul><li>when you want the report to first run</li><li>how frequently you want the report to run</li><li>how you want the report delivered</li><li>who should receive the report</li></ul><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Setting the scheduling parameters"></a></pre></td></tr></table><h1>Setting the scheduling parameters</h1><h4>When do you want the first report to run?</h4><p class="reference">Enter the future date and time that you want the report to run at, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF80LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_4.png"></p><h4>How often do you want the report to recur?</h4><p>If you want the report to recur, tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVJlcGVhdCB0aGUgcmVwb3J0fQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Repeat the report"> box and select the frequency for re-runs from the drop-down list, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF81LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_5.png"></p><h4>How do you want the report delivered?</h4><p>The report can be delivered by e-mail or saved as a file to a specific location, by choosing a delivery method from the drop-down list:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF82LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_6.png"></p><h4>Who receives the report?</h4><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Delivery method</th><th class="confluenceTh">Description</th></tr><tr><td style="text-align: left;" class="confluenceTd"><p><strong>E-mail</strong></p></td><td class="confluenceTd"><ul><li>Enter the e-mail address that you want the report to be delivered to</li><li>If you want the report to be e-mailed to more than one person, separate each address using the <span class="keyword">;</span><span class="keyword"> </span>symbol.</li></ul></td></tr><tr><td class="confluenceTd"><strong><br />File</strong></td><td class="confluenceTd"><ul><li>Type the full filename, including folder, of the location that you want the report to be saved as, e.g. <span class="keyword">C:\My Reports\My Call Analysis.html</span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;line-height: 13.0pt;">The filename can include the following variables:</span></li></ul><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Variable</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17eWVhcn19&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={year}"></td><td class="confluenceTd">The current year</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17bW9udGh9fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={month}"></td><td class="confluenceTd">The current month</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17d2Vla319&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={week}"></td><td class="confluenceTd">The current week number</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17ZGF5fX0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={day}"></td><td class="confluenceTd">The current day of the month</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17aGhtbXNzfX0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={hhmmss}"></td><td class="confluenceTd">The time that the report ran, in a compact hours, minutes and seconds format</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17bmFtZX19&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={name}"></td><td class="confluenceTd">The name given to the report</td></tr><tr><td class="confluenceTd"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17dWl2fX0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={uiv}"></td><td class="confluenceTd">A unique numeric report identifier</td></tr></tbody></table><ul><li><span style="font-size: 10.0pt;">To save the report to a network share, specify the filename using a UNC path. You must ensure that the user account running the TIM Plus service has access privileges to write to the file you have specified.</span></li></ul></td></tr></tbody></table><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF83LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_7.png"></p><h4>Schedule now</h4><p>When you have configured the scheduling parameters, click on the <span class="button">Schedule now</span> button to save the report's definition.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF84LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_8.png"></p><p>Notice that your newly-scheduled reports are now listed in the <span class="reference">Scheduled reports</span> panel at the bottom of the screen, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF85LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_9.png"></p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The properties of a scheduled reports are web user specific, and can be seen or edited only by the web user that initially added the report in the system.</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Editing a scheduled report"></a></pre></td></tr></table><h1>Editing a scheduled report</h1><p>To edit a scheduled report, select it from the <span class="reference">Scheduled reports</span> panel, and click on the <span class="button">Properties</span> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF8xMC5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_10.png"></p><p>A new window with the properties of the report will open, where you can edit the period, entity, filters, options and format of the report.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF8xMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_11.png"></p><p>Click on the links below for details of how to configure these parameters:</p><ul><li><a class="confluence-link" href="/display/plus/Setting+the+report+period" data-linked-resource-id="4817130" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report period" data-base-url="http://localhost:8090">Setting the report period</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+entity" data-linked-resource-id="4817141" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report entity" data-base-url="http://localhost:8090">Setting the report entity</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+filters" data-linked-resource-id="4817131" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report filters" data-base-url="http://localhost:8090">Setting the report filters</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+options" data-linked-resource-id="4817132" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report options" data-base-url="http://localhost:8090">Setting the report options</a></li><li><a class="confluence-link" href="/display/plus/Setting+the+report+formats" data-linked-resource-id="4817142" data-linked-resource-type="page" data-linked-resource-default-alias="Setting the report formats" data-base-url="http://localhost:8090">Setting the report formats</a></li></ul><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Deleting a scheduled report"></a></pre></td></tr></table><h1>Deleting a scheduled report</h1><p>To delete a scheduled report, select it from the <span class="reference">Scheduled reports</span> panel and click the <span class="button">Delete</span> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MTM0L3NjaGVkdWxlX3JlcG9ydF8xMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817134/schedule_report_12.png"></p><p> </p>
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