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<p>These instructions help you configure your Avaya Network Alchemy to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BdmF5YSBOZXR3b3JrIEFsY2hlbXkuVERUfFN1cHBvcnRmaWxlczI9QXZheWEgTmV0d29yayBBbGNoZW15LlREU3xSZXF1aXJlZHRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUnxSZXF1aXJlZHRhc2szPUNvbmZpZ3VyZSBBdmF5YSBDYWxsIExvZ3xSZXF1aXJlZHRhc2syPUNvbmZpZ3VyZSBUSU0gUGx1c3xDb25uZWN0aW9uPUZpbGUgb3V0cHV0fFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBBdmF5YSBDYWxsIExvZ3xSZXF1aXJlZFRhc2szPUNvbmZpZ3VyZSBUSU0gUGx1c30&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=File output|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure Avaya Call Log|RequiredTask3=Configure TIM Plus|Requiredtask1=Configure the SMDR|Requiredtask2=Configure TIM Plus|Requiredtask3=Configure Avaya Call Log|Supportfiles1=Avaya Network Alchemy.TDT|Supportfiles2=Avaya Network Alchemy.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>The Avaya Network Alchemy uses the Avaya Call Log software to configure the SMDR data. As the application will be outputting the data to a file, the installation of the Avaya Call Log software needs to be performed on the same machine as TIM Plus. A copy of the Avaya Call Log application can be found on your Avaya Administration CD. Your system maintainer should be able to supply you with a copy of the software.</p><table class="wysiwyg-macro" data-macro-name="note" data-macro-parameters="title=NOTE" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e25vdGU6dGl0bGU9Tk9URX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The Avaya Call Log software does not run as a Windows Service; therefore, you must ensure that the application is never stopped because you may lose SMDR data.</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure Avaya Call Log"></a></pre></td></tr></table><h5>Configuring Avaya Call Log</h5><p>Follow the steps below to configure the Avaya Call Log software:</p><ol><li>Start the Avaya Call Log application.</li><li>From the <span class="button no_margin">File</span> menu, select <span class="button no_margin">Select Unit</span>.</li><li>In the first field, enter the IP address of your Avaya Network Alchemy.</li><li>In the second field, enter the password for your Avaya Network Alchemy and click the <span class="button no_margin">OK</span> button.</li><li>From the <span class="button no_margin">File</span> menu, select <span class="button no_margin">Log Option</span>. </li><li><span style="color: rgb(80,80,80);">From the </span><span class="reference">Select Logging Information</span><span style="color: rgb(80,80,80);"> window, c</span>hoose the <span class="keyword">Periodic</span> option.</li><li>Type <span class="keyword">C:\Program Files\Tri-Line\TIM Plus\spool\data.{sitecode}</span> in <span style="color: rgb(80,80,80);">the </span><span class="reference">Log Filename</span><span style="color: rgb(80,80,80);"> field, replacing <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17c2l0ZWNvZGV9fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={sitecode}"> with the ID of the site you are logging. To</span> obtain the ID of a site, hover the mouse pointer over it on the <span class="button no_margin">Directory</span> page in TIM Plus and it will be displayed as a tooltip as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDc3L3NpdGVjb2RlLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817077/sitecode.png"></li><li>Click on the <span class="button no_margin">OK</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDc3L2F2YXlhX25ldHdvcmtfYWxjaGVteV8xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817077/avaya_network_alchemy_1.png"></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to receive SMDR data from your Avaya Network Alchemy:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li class="button no_margin">Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDc3L2F2YXlhX25ldHdvcmtfYWxjaGVteV8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817077/avaya_network_alchemy_2.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya Network Alchemy</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">No connection required</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the changes.</li></ol>
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