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<p>These instructions help you configure your Avaya IP Office v6+ / IP500 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT0gQXZheWEgSVAgT2ZmaWNlIDYrLlREVHxTdXBwb3J0ZmlsZXMyPSBBdmF5YSBJUCBPZmZpY2UgNisuVERTfFJlcXVpcmVkdGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZHRhc2syPUNvbmZpZ3VyZSBUSU0gUGx1c3xDb25uZWN0aW9uPUxpc3RlbmluZyBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBUSU0gUGx1c30&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Listening connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Plus|Requiredtask1=Configure the SMDR output|Requiredtask2=Configure TIM Plus|Supportfiles1= Avaya IP Office 6+.TDT|Supportfiles2= Avaya IP Office 6+.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p><span style="font-size: 10.0pt;line-height: 13.0pt;">To configure the Avaya IP Office / IP500 to output SMDR you must program the Avaya IP Office unit to send the SMDR data to the computer running TIM Plus. Using the Avaya IP Office Manager application, perform the following steps to configure the SMDR output:</span></p><ol><li>Log in to your Avaya IP Office / IP500 unit using the Avaya IP Office Manager.</li><li>Click on <span class="button no_margin">System</span> from the left-hand menu and select your Avaya IP Office unit.</li><li>On the right-hand side, click on the <span class="button no_margin">CDR/SMDR</span> tab.</li><li>From the <span class="reference">Output</span> drop-down menu, select <span class="keyword">SMDR only</span>. The <span class="reference">SMDR</span> section will now become active at the bottom of the page.</li><li>In the <span class="reference">IP Address</span> field, enter the IP address of the machine that TIM Plus is installed on.</li><li><p>In the <span class="reference">TCP Port</span> field, enter the port number that you want your SMDR data to be sent to. You can use any free TCP port, but we would recommend one in the 9000 range. </p></li><li><p>In the <span class="reference">Records to Buffer </span>option, increase the value to the maximum available.</p></li><li><p>Check the <span class="reference">Call Splitting for Diverts</span> option.</p></li><li>Click on the <span class="button no_margin">OK</span> button, then save and merge the configuration for the settings to take effect.</li></ol><p>Here is an example of the SMDR screen and how it should be configured:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDc0L2F2YXlhX2lwX29mZmljZV8zLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817074/avaya_ip_office_3.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to listen for SMDR data from your Avaya IP Office v6+:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDc0L2F2YXlhX2lwX29mZmljZV80LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817074/avaya_ip_office_4.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Avaya IP Office 6+</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">Listen for connections from PBX</span> from the drop-down list.</li><li>Leave the <span class="reference">Host</span> field blank.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">9000</span>.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol>
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