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<p>These instructions help you configure your Mitel SX50 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1NaXRlbCBTWDUwLlREVHxTdXBwb3J0ZmlsZXMyPU1pdGVsIFNYNTAuVERTfFJlcXVpcmVkdGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZHRhc2szPUluc3RhbGwgTmV0UEJYfFJlcXVpcmVkdGFzazI9Q29uZmlndXJlIFRJTSBQbHVzIHxDb25uZWN0aW9uPVNlcmlhbCBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUluc3RhbGwgTmV0UEJYfFJlcXVpcmVkVGFzazM9Q29uZmlndXJlIFRJTSBQbHVzfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Serial connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Install NetPBX|RequiredTask3=Configure TIM Plus|Requiredtask1=Configure the SMDR output|Requiredtask2=Configure TIM Plus |Requiredtask3=Install NetPBX|Supportfiles1=Mitel SX50.TDT|Supportfiles2=Mitel SX50.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>By default, the SMDR output of your Mitel is not enabled. To enable it, perform the steps below:</p><ol><li>Within the PBX programming interface choose <span class="button no_margin">Systems Options Programming</span>.</li><li>Access <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNvbW1hbmQgMTAwfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Command 100">, <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPXJlZ2lzdGVyIDE0fQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=register 14"> .</li><li><p class="_mce_tagged_br">Set the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1FbmFibGVkIGZvciBib3RoIGluY29taW5nIGFuZCBvdXRnb2luZyB0cnVuayBjYWxsc30&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Enabled for both incoming and outgoing trunk calls"> option.</p></li><li>Ensure SMDR is enabled in all of your <span class="reference">Class of Services (Commands 121-129)</span> and <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVRydW5rIEdyb3VwcyAoQ29tbWFuZHMgMTUxLTE1Nil9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Trunk Groups (Commands 151-156)">.</li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Install NetPBX"></a></pre></td></tr></table><h2>Installing NetPBX</h2><p class="external-link">The Mitel SX50 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the <a class="confluence-link" href="/display/netpbx" data-linked-resource-id="10420225" data-linked-resource-type="space" data-linked-resource-default-alias="NetPBX" data-base-url="http://localhost:8090">NetPBX</a> software. For setup instructions, click on the link below:</p><p><a class="confluence-link" href="/display/netpbx/Installing+NetPBX" data-linked-resource-id="12588542" data-linked-resource-type="page" data-linked-resource-default-alias="Installing NetPBX" data-base-url="http://localhost:8090">Install and configure NetPBX</a></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDY1L21pdGVsX3N4NTBfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817065/mitel_sx50_1.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel SX50</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">No connection required</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol><p> </p>
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