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<p>These instructions help you configure your SwyxWare phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1TV1lYIFY4LlREVHxTdXBwb3J0ZmlsZXMyPVNXWVggVjguVERTfENvbm5lY3Rpb249RmlsZSBvdXRwdXR8UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIFRJTSBQbHVzfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=File output|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Plus|Supportfiles1=SWYX V8.TDT|Supportfiles2=SWYX V8.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>Follow the steps below to configure the SwyxWare to output SMDR data to a file in a specific location:</p><ol><li>Log in to your SwyxWare Administration Tool.</li><li>Right-click on the Swyx server you want to configure and click on the <span class="button no_margin">Properties</span> button.</li><li>In the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVByb3BlcnRpZXN9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Properties"> window, click on the <span class="button no_margin">Call Detail Records</span> tab.</li><li>Click on the <span class="keyword">Call Detail Records into Text File</span> radio button.</li><li>In the <span class="reference">Save to Folder</span> field, enter <span class="keyword">\program files\tri-line\tim plus\spool\</span>. If you are using a mapped drive enter the driver letter.</li><li>In the <span class="reference">File Name</span> field, enter <span class="keyword">data.{sitecode}</span>, <span style="color: rgb(80,80,80);">replacing <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17c2l0ZWNvZGV9fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={sitecode}"> with the ID of the site you are logging. To</span><span style="color: rgb(80,80,80);"> obtain the ID of a site, hover the mouse pointer over it on the </span><span class="button no_margin">Directory</span><span style="color: rgb(80,80,80);"> page in TIM Plus and it will be displayed as a tooltip.</span></li><li>Click on the <span class="button no_margin">OK</span> button and close the SwyxWare Administration Tool.</li></ol><p>Here is an example of the SwyxWare Administration properties window:</p><p style="margin-left: 30.0px;"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDM0L3N3eXh3YXJlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817034/swyxware_1.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to receive SMDR data from your SwyxWare:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Choose the site you want to configure and click <span class="button">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDM0L3N3eXh3YXJlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817034/swyxware_2.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">SWYX V8</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">No connection required</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><br /></li></ol><p> </p>
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