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<p>These instructions help you configure your Samsung DCS phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1TYW1zdW5nIERDUy5URFR8U3VwcG9ydGZpbGVzMj1TYW1zdW5nIERDUy5URFN8Q29ubmVjdGlvbj1TZXJpYWwgY29ubmVjdGlvbnxSZXF1aXJlZFRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWRUYXNrMj1JbnN0YWxsIE5ldFBCWHxSZXF1aXJlZFRhc2szPUNvbmZpZ3VyZSBUSU0gRW50ZXJwcmlzZX0&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Serial connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Install NetPBX|RequiredTask3=Configure TIM Enterprise|Supportfiles1=Samsung DCS.TDT|Supportfiles2=Samsung DCS.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>Follow the instructions below to configure your Samsung DCS to output SMDR data to TIM Enterprise. The configuration needs to be performed from an LCD handset.</p><ol><li>Open <span class="reference">Programming</span> and select <span class="reference">725</span>.</li><li><p>Program each option as presented below:</p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">SMDR field</th><th class="confluenceTh">Value</th></tr><tr><td class="confluenceTd"><strong>Page Header</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>Lines per page</strong></td><td class="confluenceTd"><span class="keyword">1</span></td></tr><tr><td class="confluenceTd"><strong>Incoming Call</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>Outgoing Call</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>Authorise Code</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>SMDR Start Time</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>In/Out Group</strong></td><td class="confluenceTd"><span class="keyword">No</span></td></tr><tr><td class="confluenceTd"><strong>DND Calls</strong></td><td class="confluenceTd"><span class="keyword">No</span></td></tr><tr><td class="confluenceTd"><strong>Wake-Up Calls</strong></td><td class="confluenceTd"><span class="keyword">No</span></td></tr><tr><td class="confluenceTd"><strong>Directory Names</strong></td><td class="confluenceTd"><span class="keyword">None</span></td></tr><tr><td class="confluenceTd"><strong>Caller ID Data</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>Abandoned Call</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr><tr><td class="confluenceTd"><strong>No of Dial Mask</strong></td><td class="confluenceTd"><span class="keyword">00</span></td></tr><tr><td class="confluenceTd"><strong>DID Num/Name</strong></td><td class="confluenceTd"><span class="keyword">Yes</span></td></tr></tbody></table></li><li>Next, press the <span class="button no_margin">SPKR</span> key and select <span class="reference">804</span>.</li><li>Dial <span class="keyword">0</span> and use the arrow keys to select <span class="reference">SMDR</span>.</li><li>Press the <span class="button no_margin">TRSF</span> key to complete the configuration.</li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Install NetPBX"></a></pre></td></tr></table><h2>Installing NetPBX</h2><p>The Samsung DCS phone system sends SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the <a class="confluence-link" href="/display/netpbx" data-linked-resource-id="10420225" data-linked-resource-type="space" data-linked-resource-default-alias="NetPBX" data-base-url="http://localhost:8090">NetPBX</a> software. For setup instructions, click on the link below:</p><p><a class="confluence-link" href="/display/netpbx/Installing+NetPBX" data-linked-resource-id="12588542" data-linked-resource-type="page" data-linked-resource-default-alias="Installing NetPBX" data-base-url="http://localhost:8090">Install and configure NetPBX</a></p><p> </p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li>A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword"><span class="keyword">Samsung DCS</span></span> </span>from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zNjcwMTE2L3NhbXN1bmdfZGNzXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3670116/samsung_dcs_1.png"></li><li class="keyword">Click on the <span class="button">Connection</span> tab and select <span class="keyword">No connection required </span>from the <span class="reference">Connection method</span> list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zNjcwMTE2L3NhbXN1bmdfZGNzXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3670116/samsung_dcs_2.png"></li></ol><p> </p><p> </p>
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