Quick Search
Browse
Pages
Blog
Labels
Attachments
Mail
Advanced
What’s New
Space Directory
Feed Builder
Keyboard Shortcuts
Confluence Gadgets
Log In
Dashboard
TIM Enterprise
Copy Page
You are not logged in. Any changes you make will be marked as
anonymous
. You may want to
Log In
if you already have an account. You can also
Sign Up
for a new account.
This page is being edited by
.
Paragraph
Paragraph
Heading 1
Heading 2
Heading 3
Heading 4
Heading 5
Heading 6
Preformatted
Quote
Bold
Italic
Underline
More colours
Strikethrough
Subscript
Superscript
Monospace
Clear Formatting
Bullet list
Numbered list
Outdent
Indent
Align left
Align center
Align right
Link
Table
Insert
Insert Content
Image
Link
Attachment
Symbol
Emoticon
Wiki Markup
Horizontal rule
tinymce.confluence.insert_menu.macro_desc
Info
JIRA Issue
Status
Gallery
Tasklist
Table of Contents
Other Macros
Undo
Redo
Find/Replace
Keyboard Shortcuts Help
<p>These instructions help you configure the SMDR data on your Mitel 5000-7000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1NaXRlbCA1MDAwLTcwMDAuVERUfFN1cHBvcnRmaWxlczI9TWl0ZWwgNTAwMC03MDAwLlREU3xDb25uZWN0aW9uPUFjdGl2ZSBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBUSU0gRW50ZXJwcmlzZX0&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=Mitel 5000-7000.TDT|Supportfiles2=Mitel 5000-7000.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring the SMDR output</h2><p>By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:</p><ol><li>Log in to the Mitel DB Studio software.</li><li>Click and expand the <span class="button no_margin">System</span> node.</li><li>Click and expand the <span class="button no_margin">Cabinet</span> node.</li><li>Select the <span class="button no_margin">Sockets</span> node.</li><li>In the right-hand window, click on the <span class="reference">SMDR</span> parameter to set its enabled state to <span class="keyword">Yes</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMTkzNC9taXRlbF81MDAwXzcwMDBfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/16711934/mitel_5000_7000_1.png"></li><li><span>Click and expand the </span><span class="button no_margin">System</span><span> icon.</span></li><li><span>Click and expand the </span><span class="button no_margin">Maintenance</span><span> icon.</span></li><li><span>Click on the </span><span class="button no_margin">SMDR</span><span> icon.</span></li><li><span>On the right-hand side you will have the SMDR fields that need to be configured, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMTkzNC9taXRlbF81MDAwXzcwMDBfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/16711934/mitel_5000_7000_2.png"></span><br /><span> </span></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li>A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword"><span class="keyword">Mitel 5000-7000</span></span></span> from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<span class="reference"><br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zNTM4OTY5L21pdGVsXzUwMDBfNzAwMF8xLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3538969/mitel_5000_7000_1.png"></span></li><li>Click on the <span class="button">Connection</span> tab and select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your Mitel 5000-7000.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">4000</span>.</li><li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li><li class="reference">In the <span class="reference">IP script</span> field, select <span class="keyword">Mitel 5000-7000</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zNTM4OTY5L21pdGVsXzUwMDBfNzAwMF8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3538969/mitel_5000_7000_2.png"><br /></span></li></ol><p> </p>
Attachments
Labels
Location
< Edit
Preview >
Loading…
Save
Cancel
Next hint
search
attachments
weblink
advanced