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<p>These instructions help you configure your SwyxWare phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1TV1lYIFY4LlREVHxTdXBwb3J0ZmlsZXMyPVNXWVggVjguVERTfENvbm5lY3Rpb249RmlsZSBvdXRwdXR8UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIFRJTSBFbnRlcnByaXNlfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=File output|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=SWYX V8.TDT|Supportfiles2=SWYX V8.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>Follow the steps below to configure the SwyxWare to output SMDR data to a file in a specific location:</p><ol><li>Log in to your SwyxWare Administration Tool.</li><li>Right-click on the Swyx server you want to configure and click on the <span class="button no_margin">Properties</span> button.</li><li>In the <span class="reference">Properties</span> window, click on the <span class="button no_margin">Call Detail Records</span> tab.</li><li>Click on the <span class="keyword">Call Detail Records into Text File</span> radio button.</li><li>In the <span class="reference">Save to Folder</span> field, enter <span class="keyword">\program files\tri-line\tim Enterprise\spool\</span>. If you are using a mapped drive enter the driver letter.</li><li>In the <span class="reference">File Name</span> field, enter <span class="keyword">data.{sitecode}</span>, <span style="color: rgb(80,80,80);">replacing <span class="keyword">{sitecode}</span> with the ID of the site you are logging. </span><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"> The site ID is displayed in the general properties of the site object, in the </span><span class="reference">Unique ID</span> field, as shown below:</span><br /><span style="color: rgb(80,80,80);"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMzY3MDAyOC9zaXRlX2NvZGUucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/3670028/site_code.png"><br /></span></li><li>Click on the <span class="button no_margin">OK</span> button and close the SwyxWare Administration Tool.</li></ol><p>Here is an example of the SwyxWare Administration properties window:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zMDE0NzQ2L3N3eXh3YXJlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3014746/swyxware_1.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to receive SMDR data from your SwyxWare:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li>A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword"><span class="keyword">SWYX V8</span> </span></span>from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zMDE0NzQ2L3N3eXh3YXJlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3014746/swyxware_2.png"></li><li class="keyword">Click on the <span class="button">Connection</span> tab and select <span class="keyword">No connection required </span>from the <span class="reference">Connection method</span> list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zMDE0NzQ2L3N3eXh3YXJlXzMucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3014746/swyxware_3.png"></li></ol><p> </p>
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