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<p><span>These instructions describe how to connect your TIM Plus system to a CallSwitch One account, allowing you to log and analyse your phone calls.<br /></span></p><p><span><span>This connection requires an OpenCDR subscription</span></span></p><p> </p><p><span style="color: rgb(54,55,90);font-size: 1.6em;font-weight: bold;">Configuring TIM Plus.</span></p><p>These instructions help you configure your CallSwitch One to send data to TIM Plus<span style="color: rgb(54,55,90);font-size: 1.6em;font-weight: bold;"><span>. </span></span></p><h2>1 Add a new data source</h2><p class="reference">Connecting TIM Plus to your CallSwitch One is very similar to the way you connect to any other PBX or communications service:-</p><ol><li>Go to the <strong>Directory</strong> tab<br /><strong><img class="confluence-embedded-image" src="/download/attachments/30542832/directory_tab.png?version=1&modificationDate=1716206522609" data-image-src="/download/attachments/30542832/directory_tab.png?version=1&modificationDate=1716206522609" data-linked-resource-id="30531915" data-linked-resource-type="attachment" data-linked-resource-default-alias="directory_tab.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > directory_tab.png"><br /></strong></li><li><span style="font-size: 10.0pt;color: rgb(51,51,51);">Click on the '</span><strong style="font-size: 10.0pt;color: rgb(51,51,51);">Add</strong><span style="font-size: 10.0pt;color: rgb(51,51,51);">' button as shown below.</span><br /><span style="font-size: 10.0pt;color: rgb(51,51,51);"><img class="confluence-embedded-image" src="/download/attachments/30542832/add_site.png?version=1&modificationDate=1716206522610" data-image-src="/download/attachments/30542832/add_site.png?version=1&modificationDate=1716206522610" data-linked-resource-id="30531916" data-linked-resource-type="attachment" data-linked-resource-default-alias="add_site.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > add_site.png"><br /></span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;">Select '</span><strong style="color: rgb(51,51,51);font-size: 10.0pt;">Cloud service</strong><span style="color: rgb(51,51,51);font-size: 10.0pt;">' from the drop-down list.</span><br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><img class="confluence-embedded-image" src="/download/attachments/30542832/add_cloud_service.png?version=1&modificationDate=1716206522612" data-image-src="/download/attachments/30542832/add_cloud_service.png?version=1&modificationDate=1716206522612" data-linked-resource-id="30531917" data-linked-resource-type="attachment" data-linked-resource-default-alias="add_cloud_service.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > add_cloud_service.png"><br /></span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);">Select '<strong>CallSwitch One'</strong> as the cloud service for connection and press the </span><span style="color: rgb(0,51,102);">Next</span><span style="color: rgb(80,80,80);"> button</span></span><br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><img class="confluence-embedded-image" src="/download/attachments/30542832/select_callswitchone.png?version=1&modificationDate=1716206522603" data-image-src="/download/attachments/30542832/select_callswitchone.png?version=1&modificationDate=1716206522603" data-linked-resource-id="30531913" data-linked-resource-type="attachment" data-linked-resource-default-alias="select_callswitchone.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > select_callswitchone.png"><br /></span></span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);">You will need to enter the details of an administrator account to authorize TIM Plus to receive data from your CallSwitch One.</span></span></span><br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"><img class="confluence-embedded-image" src="/download/attachments/30542832/configure_callswitchone.png?version=1&modificationDate=1716206522601" data-image-src="/download/attachments/30542832/configure_callswitchone.png?version=1&modificationDate=1716206522601" data-linked-resource-id="30531912" data-linked-resource-type="attachment" data-linked-resource-default-alias="configure_callswitchone.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > configure_callswitchone.png"><br /></span></span></span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);">Once these details are entered <span style="color: rgb(80,80,80);">as shown in the example below, </span>it will automatically configure the CallSwitch One Web Hooks to send call data to TIM Plus.</span></span></span><br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"><img class="confluence-embedded-image" src="/download/attachments/30542832/admin_info.png?version=1&modificationDate=1716206522598" data-image-src="/download/attachments/30542832/admin_info.png?version=1&modificationDate=1716206522598" data-linked-resource-id="30531911" data-linked-resource-type="attachment" data-linked-resource-default-alias="admin_info.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > admin_info.png"><br /></span></span></span></li><li><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);">The CallSwitch One will appear in TIM Plus's directory as shown below:</span></span></span><br /><img class="confluence-embedded-image" src="/download/attachments/30542832/CallSwitchOne_site.png?version=1&modificationDate=1716206522606" data-image-src="/download/attachments/30542832/CallSwitchOne_site.png?version=1&modificationDate=1716206522606" data-linked-resource-id="30531914" data-linked-resource-type="attachment" data-linked-resource-default-alias="CallSwitchOne_site.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > CallSwitchOne_site.png"><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"><br /></span></span></span></li><li>When you click on the CallSwitch One and select '<strong>Properties</strong>', you will see that it's been automatically configured to connect and send call data to TIM Plus.<br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"><img class="confluence-embedded-image" src="/download/attachments/30542832/site_properties.png?version=1&modificationDate=1716206522590" data-image-src="/download/attachments/30542832/site_properties.png?version=1&modificationDate=1716206522590" data-linked-resource-id="30531910" data-linked-resource-type="attachment" data-linked-resource-default-alias="site_properties.png" data-base-url="http://localhost:8090" data-linked-resource-container-id="30542832" title="null > site_properties.png"><br /></span></span></span><br /><span style="color: rgb(51,51,51);font-size: 10.0pt;"><span style="color: rgb(80,80,80);"><span style="color: rgb(80,80,80);"><br /></span></span></span></li></ol><p> </p>
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