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<p><span>These instructions help you configure your Mitel MiVoice Office 400 series phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</span></p><p><span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BYXN0cmEgUEM1LlREVHxTdXBwb3J0ZmlsZXMyPUFhc3RyYSBQQzUuVERTfENvbm5lY3Rpb249TGlzdGVuaW5nIGNvbm5lY3Rpb258UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIFRJTSBFbnRlcnByaXNlfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Listening connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=Aastra PC5.TDT|Supportfiles2=Aastra PC5.TDS"></span></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring the SMDR output</h2><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><span>The <span>Mitel MiVoice Office 400</span> Series can output SMDR information in multiple formats. You should always select the </span><span class="keyword">PC5</span><span> format for use with TIM Enterprise.</span></p></td></tr></table><p>The screenshots below display how the <span>Mitel MiVoice Office 400</span> Series should be configured:</p><h5>Setting the SMDR format to PC5<span class="keyword" style="color: rgb(70,71,114);"> </span></h5><p><span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcwMjQvYWFzdHJhX2ludGVsbGlnYXRlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817024/aastra_intelligate_1.png"></span></p><h5>Setting the SMDR format to TCP/IP<span class="keyword" style="color: rgb(70,71,114);"> </span></h5><p><span class="keyword" style="color: rgb(70,71,114);"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcwMjQvYWFzdHJhX2ludGVsbGlnYXRlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817024/aastra_intelligate_2.png"><br /></span></p><h5>OIP Server and TIM Enterprise</h5><p>The OIP Server has a very basic <span class="reference">call logging</span> module. If you intend to install TIM Enterprise alongside the OIP Server, you need to uninstall the <span class="reference">call logging</span> module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Enterprise, the OIP Server will overwrite some of the required settings.</p><div><p> </p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to listen for SMDR data from your <span style="color: rgb(80,80,80);">Mitel MiVoice Office 400 </span>Series: </p><ol><li>Log in to TIM Enterprise and click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and click <span class="reference">Properties</span>.</li><li class="reference">A new window will open, displaying the general properties of your PBX object. Select <span class="keyword">Aastra PC5</span> from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<span class="reference"> </span><br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMjU4OTM0OS9hYXN0cmFfaW50ZWxsaWdhdGUucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/12589349/aastra_intelligate.png"></li><li class="reference">Click on the <span class="button">Connection</span> tab and select <span class="keyword">Listen for connections from PBX</span> from the <span class="reference">Connection method</span> list.</li><li>Leave the <span class="reference">Host</span> field blank.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">1080</span>, the default port number for your Mitel MiVoice Office 400 Series phone system.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMjU4OTM1MS9hYXN0cmFfaW50ZWxsaWdhdGVfaXAucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/12589351/aastra_intelligate_ip.png"></li></ol><p> </p></div><p><span><br /></span></p>
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