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<p><span>These instructions help you configure your </span><span>Mitel MiVoice 400/415/430/470</span><span> phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</span></p><p><span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BYXN0cmEgUEM1LlREVHxTdXBwb3J0ZmlsZXMyPUFhc3RyYSBQQzUuVERTfENvbm5lY3Rpb249U2VyaWFsIGNvbm5lY3Rpb258UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9SW5zdGFsbCBOZXRQQlh8UmVxdWlyZWRUYXNrMz1Db25maWd1cmUgVElNIFBsdXN9&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Serial connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Install NetPBX|RequiredTask3=Configure TIM Plus|Supportfiles1=Aastra PC5.TDT|Supportfiles2=Aastra PC5.TDS"></span></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p><span>The <span>Mitel MiVoice 400/415/430/470</span></span><span> can output SMDR information in multiple formats. You should always select the </span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1QQzV9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=PC5"><span> format for use with TIM Plus.</span></p></td></tr></table><p><span>Below are some screenshots to demonstrate how the Mitel MiVoice 400 Series should be configured:</span></p><h5>Setting the SMDR format to <span class="keyword" style="color: rgb(70,71,114);">PC5</span></h5><p><span class="keyword" style="color: rgb(70,71,114);"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcwMjQvYWFzdHJhX2ludGVsbGlnYXRlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817024/aastra_intelligate_1.png"><br /></span></p><h5>Setting the SMDR format to <span class="keyword" style="color: rgb(70,71,114);">TCP/IP</span></h5><p><span class="keyword" style="color: rgb(70,71,114);"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzQ4MTcwMjQvYWFzdHJhX2ludGVsbGlnYXRlXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/4817024/aastra_intelligate_2.png"></span></p><p><span class="keyword" style="color: rgb(70,71,114);"> </span></p><h4>Setting the SMDR format to PC5</h4><p><span style="font-size: 10.0pt;">The OIP Server has a very basic </span><span class="reference" style="font-size: 10.0pt;">call logging</span><span style="font-size: 10.0pt;"> module. If you intend to install TIM Plus alongside the OIP Server, you need to uninstall the </span><span class="reference" style="font-size: 10.0pt;">call logging</span><span style="font-size: 10.0pt;"> module from the OIP Server suite, otherwise, when configuring your Mitel to output the data to the PC running TIM Plus, the OIP Server will overwrite some required settings.</span></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Install NetPBX"></a></pre></td></tr></table><h2>Installing NetPBX</h2><p class="external-link">If your Mitel MiVoice Office<span> has been configured to send SMDR data via a serial connection, you first need to install the </span><a class="confluence-link" href="/display/netpbx" data-linked-resource-id="10420225" data-linked-resource-type="space" data-linked-resource-default-alias="NetPBX" data-base-url="http://localhost:8090">NetPBX</a><span> software to collect the data from the serial port and send it to TIM Plus. For setup instructions, click on the link below:</span></p><p><a class="confluence-link" href="/display/netpbx/Installing+NetPBX" data-linked-resource-id="12588542" data-linked-resource-type="page" data-linked-resource-default-alias="Installing NetPBX" data-base-url="http://localhost:8090"><span class="confluence-link">Install and configure NetPBX</span></a></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><p><span style="color: rgb(54,55,90);font-size: 1.6em;font-weight: bold;"><br />Configuring TIM Plus</span></p><p><span style="font-size: 10.0pt;">Once NetPBX is configured and collecting data, log in to TIM Plus and perform the following steps:</span></p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li><span>Choose the site you want to configure and click</span> <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDI0L2Fhc3RyYV9pbnRlbGxpZ2F0ZV80LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817024/aastra_intelligate_4.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Aastra PC5</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">No connection required</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the changes.</li></ol><p><span class="keyword" style="color: rgb(70,71,114);"><br /></span></p><p><span><br /></span></p><p><span><br /></span></p>
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