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<p>These instructions help you configure your Siemens OpenOffice phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1TaWVtZW5zIE9wZW5PZmZpY2UuVERUfFN1cHBvcnRmaWxlczI9U2llbWVucyBPcGVuT2ZmaWNlLlREU3xDb25uZWN0aW9uPUFjdGl2ZSBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBUSU0gRW50ZXJwcmlzZX0&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=Siemens OpenOffice.TDT|Supportfiles2=Siemens OpenOffice.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a> </pre></td></tr></table><h2>Configure the SMDR output</h2><p>Follow the steps below to enable the SMDR output in your telephone system:</p><ol><li>Log in to the Siemens OpenOffice web portal.</li><li>Click on <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUV4cGVydCBNb2RlfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Expert Mode"> and then select <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUJhc2ljIFNldHRpbmdzfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Basic Settings">.</li><li>Under the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgQ2hhcmdlc30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call Charges"> menu options, select <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1DYWxsIENoYXJnZXMgLSBPdXRwdXQgRm9ybWF0fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Call Charges - Output Format"> and tick the SMDR options shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTc0MDAxNTgvc2llbWVuc19vcGVub2ZmaWNlX0lQXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/17400158/siemens_openoffice_IP_2.png"></li><li>Under <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNEUiBTeXN0ZW19&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=CDR System"> options, select <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1MQU4tVENQLUNsaWVudH0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=LAN-TCP-Client"> from the drop-down list, as the output format.</li><li>In the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVRDUC1DbGllbnR9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=TCP-Client"> field, enter the IP address of the PC running TIM Enterprise and the port number that you want your SMDR data to be sent to.</li><li>Click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUFwcGx5fQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Apply"> tab to save the changes.</li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configure TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to collect the SMDR data from your telephone system:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li class="keyword">A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword">Siemens OpenOffice </span></span>from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<span class="reference"> </span><br /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNzQwMDE1Ni9zaWVtZW5zX29wZW5vZmZpY2VfSVBfMy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/17400156/siemens_openoffice_IP_3.png"></span></li><li>Click on the <span class="button">Connection</span> tab and select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your telephone system.</li><li>In the <span class="reference">Port</span> field, enter the port number you have configured in the telephone system.</li><li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li><li class="reference">In the <span class="reference">IP script</span> field, select<span class="keyword"><span class="keyword"> Siemens OpenOffice</span></span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNzQwMDE1Ni9zaWVtZW5zX29wZW5vZmZpY2VfSVBfNC5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/17400156/siemens_openoffice_IP_4.png"></span></li></ol><p> </p>
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