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<p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3N1bW1hcnlfbGlzdDpUYXNrMT1XaGF0IGlzIGEgdXNlcj98VGFzazI9QWRkaW5nIGEgdXNlcnxUYXNrMz1Db25maWd1cmluZyBhIHVzZXJ9&locale=en_GB&version=2" data-macro-name="summary_list" data-macro-parameters="Task1=What is a user?|Task2=Adding a user|Task3=Configuring a user"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="What is a user?"></a></pre></td></tr></table><h1>What is a user?</h1><p>Users represent the people in your organisation who make use of devices such as telephone extensions, fax machines, etc. When you first configure TIM Enterprise, your users are automatically harvested from the data received from the phone system into a folder named <span class="reference">Discovered Users</span>. The properties of each user can be edited afterwards, and users can also be subsequently organised into new user groups, if preferred.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMzQyL3VzZXJfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/1671342/user_1.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Adding a user"></a></pre></td></tr></table><h1>Adding a user</h1><p>To manually add a user to the system, drill-down to the Directory level where you want to add the user and click on the <span class="reference">New object</span> tab, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzE2NzEzNDIvdXNlcl8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/1671342/user_2.png"></p><p>In the new window that opens, select the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVVzZXJ9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=User"> object from the <span class="reference">Other object</span> list, enter a relevant name and <span>c</span>lick on the <span class="button">Add</span> button, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMzQyL3VzZXJfMy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/1671342/user_3.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configuring a user"></a></pre></td></tr></table><h1>Configuring a user</h1><p>To configure a user, locate the object in the Directory, click on it and select <span class="reference">Properties</span> from the drop-down list, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzE2NzEzNDIvdXNlcl80LnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/1671342/user_4.png"></p><p>A new window will open, allowing you to configure the properties of your user object, as shown below:</p><h4>General</h4><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMzQyL3VzZXJfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/1671342/user_1.png"></p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Field</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><strong>Name</strong></td><td class="confluenceTd">The name of the user. If no name is entered, the extension number will show instead</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Job title</strong></td><td colspan="1" class="confluenceTd">The job title of the user</td></tr><tr><td class="confluenceTd"><strong>Extension</strong></td><td class="confluenceTd">The extension number of the user</td></tr><tr><td class="confluenceTd"><strong>Email</strong></td><td class="confluenceTd">The e-mail address of the user</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Mobile</strong></td><td colspan="1" class="confluenceTd">The mobile number of the user</td></tr><tr><td colspan="1" class="confluenceTd"><strong>DDI</strong></td><td colspan="1" class="confluenceTd">The DDI number of the user</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Fax</strong></td><td colspan="1" class="confluenceTd">The fax number of the user</td></tr><tr><td colspan="1" class="confluenceTd"><strong>IP Phone</strong></td><td colspan="1" class="confluenceTd">The IP phone number of the user</td></tr><tr><td colspan="1" class="confluenceTd"><strong>Alt extension</strong></td><td colspan="1" class="confluenceTd">The alternative extension number(s) or the DDI digits of the user, if applicable</td></tr></tbody></table><h4>Features</h4><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMzQyL3VzZXJfNS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/1671342/user_5.png"></p><table class="confluenceTable"><tbody><tr><th class="confluenceTh">Field</th><th class="confluenceTh">Description</th></tr><tr><td class="confluenceTd"><strong>Email details of missed calls</strong></td><td class="confluenceTd">Tick this box if you would like this user to receive e-mail notifications every time they have a missed call</td></tr><tr><td class="confluenceTd"><strong>Licensed personal call manager</strong></td><td class="confluenceTd">This feature is no longer in use</td></tr><tr><td class="confluenceTd"><strong>Do not log calls for this user</strong></td><td class="confluenceTd">When selected, calls for this user will not be logged</td></tr><tr><td class="confluenceTd"><strong>Do not record calls for this user</strong></td><td class="confluenceTd">When selected, calls for this user will not be recorded</td></tr><tr><td class="confluenceTd"><strong>Exclude this user from call statistics</strong></td><td class="confluenceTd">When selected, collection of statistics will not be performed for calls to and from this user</td></tr><tr><td class="confluenceTd"><p><strong>Call barring</strong></p></td><td class="confluenceTd"><p>This feature is not available on the majority of telephone systems as it requires tight integration with the PBX. If available it will allow you to:</p><table class="confluenceTable"><tbody><tr><th class="confluenceTh"> </th><th class="confluenceTh"> </th></tr><tr><td class="confluenceTd"><strong>Bar user from making calls</strong></td><td class="confluenceTd">Prevents the user making calls. i.e. set a block on the PBX to prevent outbound calls from this user.</td></tr><tr><td class="confluenceTd"><strong>Partically Bar calls</strong></td><td class="confluenceTd">Bar calls to specific numbers or calls that exceed a specific pre-allocted amount.</td></tr></tbody></table></td></tr></tbody></table>
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