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<p>These instructions help you configure your Mitel MiVoice Office / Mitel HX / 250 / 5000-7000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1NaXRlbCA1MDAwLTcwMDAuVERUfFN1cHBvcnRmaWxlczI9TWl0ZWwgNTAwMC03MDAwLlREU3xSZXF1aXJlZHRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWR0YXNrMj1Db25maWd1cmUgVElNIFBsdXN8Q29ubmVjdGlvbj1BY3RpdmUgY29ubmVjdGlvbnxSZXF1aXJlZFRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWRUYXNrMj1Db25maWd1cmUgVElNIFBsdXN9&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Plus|Requiredtask1=Configure the SMDR output|Requiredtask2=Configure TIM Plus|Supportfiles1=Mitel 5000-7000.TDT|Supportfiles2=Mitel 5000-7000.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p>By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:</p><ol><li>Log in to the Mitel DB Studio software.</li><li>Click and expand the <span class="button no_margin">System</span> node.</li><li>Click and expand the <span class="button no_margin">Cabinet</span> node.</li><li>Select the <span class="button no_margin">Sockets</span> node.</li><li>In the right-hand window, click on the <span class="reference">SMDR</span> parameter to set its enabled state to <span class="keyword">Yes</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMTkzNC9taXRlbF81MDAwXzcwMDBfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/16711934/mitel_5000_7000_1.png"></li><li><span>Click and expand the </span><span class="button no_margin">System</span><span> icon.</span></li><li><span>Click and expand the </span><span class="button no_margin">Maintenance</span><span> icon.</span></li><li><span>Click on the </span><span class="button no_margin">SMDR</span><span> icon.</span></li><li><span>On the right-hand side you will have the SMDR fields that need to be configured, as shown below:</span><br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMTkzNC9taXRlbF81MDAwXzcwMDBfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/16711934/mitel_5000_7000_2.png"></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to collect the SMDR data from your Mitel 5000-7000:</p><ol><li><span>Click on the </span><span class="button no_margin">Directory</span><span> tab.</span></li><li>Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNjcxMTkzNC9taXRlbF81MDAwXzcwMDBfMy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/16711934/mitel_5000_7000_3.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Mitel 5000-7000</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your Mitel 5000-7000.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">4000</span>.</li><li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li><li class="keyword">In the <span class="reference">Connection script</span> field, select <span class="keyword">Mitel 5000-7000</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol><p> </p>
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