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<p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3N1bW1hcnlfbGlzdDpUYXNrMT1VcGdyYWRlIFRJTSBQcm9mZXNzaW9uYWwgb24gdGhlIG9sZCBjb21wdXRlcnxUYXNrMj1JbnN0YWxsIFRJTSBQcm9mZXNzaW9uYWwgb24gdGhlIG5ldyBjb21wdXRlcnxUYXNrMz1NaWdyYXRlIHRoZSBoaXN0b3JpY2FsIGRhdGF9&locale=en_GB&version=2" data-macro-name="summary_list" data-macro-parameters="Task1=Upgrade TIM Professional on the old computer|Task2=Install TIM Professional on the new computer|Task3=Migrate the historical data"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Upgrade TIM Professional on the old computer"></a></pre></td></tr></table><h2>Upgrading TIM Professional on the old computer</h2><ol><li>Log in to our <a class="external-link" href="https://gateway.tri-line.com" rel="nofollow">Gateway</a> and click on the TIM Professional product. Select the <span class="keyword">Upgrade package</span> from the <span class="reference">Downloads</span> area and save the file on your computer.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD1odHRwOi8vZG9jcy50cmktbGluZS5jb20vZG93bmxvYWQvYXR0YWNobWVudHMvMTY3MTE3ODkvZ2F0ZXdheV91cGdyYWRlLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=http://docs.tri-line.com/download/attachments/16711789/gateway_upgrade.png"></li><li>When you have downloaded the setup package, double-click on it and follow the setup wizard in order to complete the installation.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTY3MTE3ODkvdGltX3Byb19pbnN0YWxsLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/16711789/tim_pro_install.png"></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Install TIM Professional on the new computer"></a></pre></td></tr></table><h3>Installing TIM Professional on the new computer</h3><ol><li>Log in to our <a class="external-link" href="https://gateway.tri-line.com" rel="nofollow">Gateway</a> and click on the TIM Professional product. Select the <span class="keyword">Full install</span><span class="keyword"> package</span> from the <span class="reference">Downloads</span> area and save the file on your computer.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTY3MTE3ODkvZ2F0ZXdheV9pbnN0YWxsLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/16711789/gateway_install.png"></li><li>To install TIM Professional, double-click on the setup package and follow the on-screen instructions.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTY3MTE3ODkvdGltX3Byb19pbnN0YWxsLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/16711789/tim_pro_install.png"></li></ol><table class="wysiwyg-macro" data-macro-name="note" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e25vdGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>Once the software has been installed on the new machine, close the TIM Professional application on both PCs before attending to the next step of the process.</p></td></tr></table><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Migrate the historical data"></a></pre></td></tr></table><h3>Migrating the historical data</h3><p>To restore your historical data to the new PC, you need to copy the entire <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1USU19&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=TIM"> folder from the old machine, located by default in <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD17YXBwfVx0aW19&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label={app}\\tim"> and transfer it across to the new PC and paste it over the existing <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1USU19&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=TIM"> folder to overwrite it.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8U2hhZG93PWZhbHNlfFVSTD0vZG93bmxvYWQvYXR0YWNobWVudHMvMTY3MTE3ODkvYmFja191cF9kYXRhLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|Shadow=false|URL=/download/attachments/16711789/back_up_data.png"></p><p>You can now start the TIM Professional application on the new machine.</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>At this stage of the process a new license will be required for your software, which can be arranged by contacting our <a href="mailto:support@tri-line.com">Support Team</a>.</p></td></tr></table>
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