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<p>These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6UmVxdWlyZWRUYXNrND1Db25maWd1cmUgVElNIEVudGVycHJpc2V8U3VwcG9ydGZpbGVzMT1VbmlmeSBPcGVuU2NhcGUgQnVzaW5lc3MuVERUfFN1cHBvcnRmaWxlczI9VW5pZnkgT3BlblNjYXBlIEJ1c2luZXNzLlREU3xTdXBwb3J0ZmlsZXMzPVVuaWZ5IE9wZW5TY2FwZSBCdXNpbmVzcy5EQlN8Q29ubmVjdGlvbj1EU04gY29ubmVjdGlvbnxSZXF1aXJlZFRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWRUYXNrMj1TZXQgdXAgYSBEU04gY29ubmVjdGlvbnxSZXF1aXJlZFRhc2szPUNvbmZpZ3VyZSB0aGUgaW50ZXJmYWNlIGZpbGV9&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=DSN connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Set up a DSN connection|RequiredTask3=Configure the interface file|RequiredTask4=Configure TIM Enterprise|Supportfiles1=Unify OpenScape Business.TDT|Supportfiles2=Unify OpenScape Business.TDS|Supportfiles3=Unify OpenScape Business.DBS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring the SMDR output</h2><p>Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:</p><ol><li>Log on to OpenScape Business Assistant and click on <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVNldHVwfQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Setup"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVdpemFyZHN9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Wizards"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUNlbnRyYWwgVGVsZXBob255fQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Central Telephony">, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_1.png"></li><li>Click <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUVkaXR9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Edit"> to start the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgRGV0YWlsIFJlY29yZGluZ30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call Detail Recording"> wizard.</li><li>In the new window that opens, tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1BY3RpdmF0ZSBDYWxsIENoYXJnZSBSZWNvcmRpbmd9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Activate Call Charge Recording"> to enable the CDR output, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_2.png"></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Set up a DSN connection"></a></pre></td></tr></table><h2>Setting up a DSN connection</h2><p>The default SMDR output option in the Unify OpenScape Business phone system is <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUhUVFBTfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=HTTPS">. To enable TIM Enterprise to work with Unify OpenScape Business, you first need to set up a DSN connection, by following the steps below:</p><ol><li>Open Windows Control Panel</li><li>Double-click on the <span class="button no_margin">Administrative tools</span> icon</li><li><p class="_mce_tagged_br">Double-click on the <span class="button no_margin">Data Sources (ODBC)</span> icon to open the <span class="reference">ODBC Data Source Administrator</span> window</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>For a 64 bit system, access the <span class="reference">ODBC Data Source Administrator </span>from the following location <span class="reference">C:\Windows\SysWOW64\odbcad32.exe</span></p></td></tr></table></li><li>Click on the <span class="button no_margin">System DSN</span> tab</li><li>Click on the <span class="button no_margin">Add</span> button</li><li>Select <span class="reference">Native</span> from the driver list and click <span class="button no_margin">Finish</span></li><li>In the <span class="reference">Data source name</span> field enter <span class="keyword">Unify OpenScape Business</span></li><li>Click on the <span class="button no_margin">OK</span> button to save the changes</li></ol><p><span>An example of an ODBC entry is shown below:</span></p><p><span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzNy91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfZHNuLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040537/unify_openscape_business_dsn.png"></span></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the interface file"></a></pre></td></tr></table><h2>Configuring the interface file</h2><p> Follow the steps below to configure the interface file to establish an HTTPS connection with your Unify OpenScape Business:</p><ol><li>Open the <span class="reference"> Unify OpenScape Business.TDT</span> file, located by default in <span class="reference">C:\Program Files\Tri-Line\TIM Enterprise\config</span>.</li><li>Edit the file to point to the IP address of your Unify OpenScape Business and enter the relevant username and password, as shown below<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfdGR0XzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_tdt_1.png"></li><li>Remove the apostrophe (') in front of the amended fields to enable them. An example of a configured interface file is shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfdGR0XzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_tdt_2.png"></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li class="keyword">A new window will open displaying the general properties of your PBX object. Select <span class="keyword">Unify OpenScape Busines</span>s from the <span class="reference">Data format</span> on the right-hand side, as shown below:<span class="reference"><br /></span><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDU4Mi91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfRFNOXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040582/unify_openscape_business_DSN_2.png"></li><li class="keyword">Click on the <span class="button">Connection</span> tab and select <span class="keyword">System DSN connection </span>from the <span class="reference">Connection method</span> list.</li><li class="reference">In the <span class="reference">DSN </span>field, select <span class="keyword">Unify OpenScape Business</span> from the drop-down list.</li><li>In the <span class="reference">Frequency</span> field, enter <span class="keyword">5 </span>to check for data every five seconds.</li><li>In the <span class="reference">DB script</span> field, select <span class="keyword"><span class="keyword">Unify OpenScape Business</span></span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDU4Mi91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfRFNOXzMucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040582/unify_openscape_business_DSN_3.png"></li></ol><p> </p>
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