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<p>These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1VbmlmeSBPcGVuU2NhcGUgQnVzaW5lc3MuVERTfFN1cHBvcnRmaWxlczI9VW5pZnkgT3BlblNjYXBlIEJ1c2luZXNzLlREVHxDb25uZWN0aW9uPUxpc3RlbmluZyBjb25uZWN0aW9ufFJlcXVpcmVkVGFzazE9Q29uZmlndXJlIHRoZSBTTURSIG91dHB1dHxSZXF1aXJlZFRhc2syPUNvbmZpZ3VyZSBUSU0gUGx1c30&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Listening connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Plus|Supportfiles1=Unify OpenScape Business.TDS|Supportfiles2=Unify OpenScape Business.TDT"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring the SMDR output</h2><h5>Enabling the SMDR output</h5><p>Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:</p><ol><li>Log on to OpenScape Business Assistant and click on <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVNldHVwfQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Setup"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVdpemFyZHN9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Wizards"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUNlbnRyYWwgVGVsZXBob255fQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Central Telephony">, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfMS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_1.png"></li><li>Click <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUVkaXR9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Edit"> to start the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgRGV0YWlsIFJlY29yZGluZ30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call Detail Recording"> wizard.</li><li>In the new window that opens, tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1BY3RpdmF0ZSBDYWxsIENoYXJnZSBSZWNvcmRpbmd9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Activate Call Charge Recording"> to enable the CDR output, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzMC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040530/unify_openscape_business_2.png"></li></ol><p> </p><h5>Sending the SMDR via TCP/IP</h5><p>By default, the Unify OpenScape Business phone system send its SMDR output via HTTPS. To send the data via a TCP/IP, follow the steps below:</p><ol><li>Log on to OpenScape Business Assitant with <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUV4cGVydH0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Expert"> profile</li><li>Click on <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVRlbGVwaG9ueSBTZXJ2ZXJ9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Telephony Server"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPUJhc2ljIFNldHRpbmdzfQ&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Basic Settings"> in the navigation tree</li><li>Click on <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUJhc2ljIFNldHRpbmdzfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Basic Settings"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgY2hhcmdlc30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call charges"> -> <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgY2hhcmdlcyBvdXRwdXQgZm9ybWF0fQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call charges output format"></li><li>In the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNEUiBzeXN0ZW19&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=CDR system"> section, select <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1MQU4tVENQLUNsaWVudH0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=LAN-TCP-Client"> from the drop-down list</li><li>In the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVRDUC1DbGllbnR9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=TCP-Client"> field, enter the IP address of the PC running TIM Plus and the port number you want to use for the SMDR output, as shown in the screenshot below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzNS91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfNC5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040535/unify_openscape_business_4.png"></li></ol><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>Please note the following:</p><ol><li>If the system was upgraded from HiPath 3000 using the convert tool, the data format will use <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD07fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=;"> as a separator</li><li>If the system was upgraded from HiPath 3000, but the database was retyped subsequently, the data format will use <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD18fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=\|"> as a separator</li><li>If the system was new, the data format will use <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD18fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=\|"> as a separator</li></ol></td></tr></table><p>If the HiPath 3K database was simply converted and not retyped, no change will be required, since both the old and the new database will use <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD07fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=;"> as a separator. If the database was retyped, the new platforms default to <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD18fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=\|">separator. This is the most notable in a networked environment where the same template must be used.</p><p>However, the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD18fQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=\|"> separator cannot be set in the new WBM tool, and can only be configured using the Manager E, as shown below:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDU4NC91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfSVBfMi5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040584/unify_openscape_business_IP_2.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to listen for SMDR data from your telephone system:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xNTA0MDUzNS91bmlmeV9vcGVuc2NhcGVfYnVzaW5lc3NfdGltX0lQLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/15040535/unify_openscape_business_tim_IP.png"></li><li>In the <span class="reference">Site Properties</span> window, select <span class="keyword">Unify OpenScape Business</span> from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">Listen for connections from PBX</span> from the drop-down list.</li><li>Leave the <span class="reference">Host</span> field blank.</li><li>In the <span class="reference">Port</span> field, enter the port number configured in the telephone system.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings</li></ol><p> </p>
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