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<p>Follow the steps below to re-run data in TIM Plus:</p><ol><li><p>Take a copy of the data you want to re-run back in the system, stored by default in the <span class="reference">backup</span> folder of the main installation program.</p><table class="wysiwyg-macro" data-macro-name="code" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>{Program Files}\Tri-Line\TIM Plus\backup</pre></td></tr></table></li><li>Log in to TIM Plus as a <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPXJvb3R9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=root"> user, select the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVNldHRpbmdzfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Settings"> tab and click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2J1dHRvbm1hY3JvOkxhYmVsPVF1ZXJ5IGJyb3dzZXJ9&locale=en_GB&version=2" data-macro-name="buttonmacro" data-macro-parameters="Label=Query browser"> button.</li><li><p>To check the datasource for the PBX object you want to delete calls for, enter the following query:</p><table class="wysiwyg-macro" data-macro-name="code" data-macro-parameters="language=java" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGU6bGFuZ3VhZ2U9amF2YX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>SELECT name, fullkey from dir where type = 'pbx';</pre></td></tr></table><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzEzNDM2MDU2L3JlcnVubmluZ19kYXRhXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/13436056/rerunning_data_1.png"></p></li><li><p>To delete calls for a specific PBX object and a specific time period, enter the following query:</p><table class="wysiwyg-macro" data-macro-name="code" data-macro-parameters="language=java" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGU6bGFuZ3VhZ2U9amF2YX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>delete from calls where datasource = '\1\' and strftime('%Y-%m-%d',datetime) >= '2011-01-22' and strftime('%Y-%m-%d',datetime) <= '2011-01-23'; </pre></td></tr></table><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWRhdGFzb3VyY2V9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=datasource"> and <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWRhdGV0aW1lfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=datetime"> values must be modified accordingly, in order to match your requirements for the time period and the PBX object you want to delete calls for.</p></td></tr></table></li><li><p>The query should return a <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1ObyByZXN1bHRzIHNldH0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=No results set"> message, confirming the selected calls have been deleted.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpVUkw9L2Rvd25sb2FkL2F0dGFjaG1lbnRzLzEzNDM2MDU2L3JlcnVubmluZ19kYXRhXzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="URL=/download/attachments/13436056/rerunning_data_2.png"></p></li><li><p>To re-spool the data back in the system, copy the previously-saved backup files and paste them into the following location:</p><table class="wysiwyg-macro" data-macro-name="code" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>{Program Files}\Tri-Line\TIM Plus\spool</pre></td></tr></table></li><li><p>While the system is processing the data, you can click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgdmlld30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call view"> screen to monitor the calls that are being logged.</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.</p></td></tr></table></li></ol>
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