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<p>To re-run data in TIM Enterprise, follow the steps below:</p><ol><li><p>Take a copy of the data you want to re-run back in the system, stored by default in the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWJhY2t1cH0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=backup"> folder of the main installation program.</p><table class="wysiwyg-macro" data-macro-name="code" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>{Program Files}\Tri-Line\TIM Enterprise\backup</pre></td></tr></table></li><li>Log in to TIM Enterprise as a <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPXJvb3R9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=root"> user and click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVNRTH0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=SQL"> tab.</li><li><p>To check the datasource for the PBX object you want to delete calls for, enter the following query:</p><table class="wysiwyg-macro" data-macro-name="code" data-macro-parameters="language=java" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGU6bGFuZ3VhZ2U9amF2YX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>SELECT name, fullkey from dir where type = 'pbx';</pre></td></tr></table><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNTgxMC9yZXJ1bm5pbmdfZGF0YS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13435810/rerunning_data.png"></p></li><li><p>To delete calls for a specific PBX object and a specific time period, enter the following query:</p><table class="wysiwyg-macro" data-macro-name="code" data-macro-parameters="language=java" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGU6bGFuZ3VhZ2U9amF2YX0&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>Delete from calls where datasource = '\43\2\' and datetime between '2013-01-01 00:00:00' AND '2013-02-01 00:00:00';</pre></td></tr></table><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWRhdGFzb3VyY2V9&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=datasource"> and <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPWRhdGV0aW1lfQ&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=datetime"> values must be modified accordingly, in order to match your requirements for the time period and the PBX object you want to delete calls for.</p></td></tr></table></li><li><p>The query should return a <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1ObyByZXN1bHRzIHNldH0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=No results set"> message, confirming the selected calls have been deleted.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzQzNTgxMC9yZXJ1bm5pbmdfZGF0YV8yLnBuZ30&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13435810/rerunning_data_2.png"></p></li><li><p>To re-spool the data back in the system, copy the previously-saved backup files and paste them into the following location:</p><table class="wysiwyg-macro" data-macro-name="code" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2NvZGV9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre>{Program Files}\Tri-Line\TIM Enterprise\spool</pre></td></tr></table></li><li><p>Whilst the system is processing the data, you can click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUNhbGwgdmlld30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Call view"> screen to monitor the calls that are being logged.</p><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.</p></td></tr></table></li></ol>
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