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<p>These instructions help you configure your IPCortex phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1Wb0lQQ29ydGV4LlREVHxTdXBwb3J0ZmlsZXMyPVZvSVBDb3J0ZXguVERTfENvbm5lY3Rpb249QWN0aXZlIGNvbm5lY3Rpb258UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIFRJTSBFbnRlcnByaXNlfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=VoIPCortex.TDT|Supportfiles2=VoIPCortex.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p class="western">Follow the steps below to enable the SMDR output on your IPCortex phone system:</p><ol><li>Log in to the VoIPCortex phone system using your admin username and password.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY0Mi9Wb0lQQ29ydGV4XzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271642/VoIPCortex_1.png"></li><li class="western">Click on the <span class="tab">System</span> tab and from the left-hand side menu expand the <span class="reference">Global</span> tree node.</li><li class="western">In the <span class="reference">Passwords</span> section, create a password for <span class="keyword">xtelsio</span> and <span class="keyword">Call Data Collection</span> fields to allow events to be retrieved by TIM Enterprise, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY0Mi9Wb0lQQ29ydGV4XzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271642/VoIPCortex_2.png"></li><li class="western">Once you have completed the configuration, restart the phone system for the changes to take affect.</li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to collect SMDR data from your IPCortex phone system:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li class="keyword">A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword"><span class="keyword">VoIPCortex</span> </span></span>from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<span class="reference"><br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY2Ny9Wb0lQQ29ydGV4XzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271667/VoIPCortex_1.png"></span></li><li>Click on the <span class="button">Connection</span> tab and select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your IPCortex.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">5038</span>.</li><li>In the <span class="reference">Username</span> field, enter <span class="keyword">xtelsio.</span></li><li>In the <span class="reference">Password</span> field, enter the password you configured in the phone system.</li><li class="reference">In the <span class="reference">IP script</span> field, select <span class="keyword"><span class="keyword"><span class="keyword">VoIPCortex</span></span></span> from the drop-down list.</li><li class="reference">In the <strong>Connection options</strong>, enable the <span class="keyword">Timestamp data</span> field.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the settings.<br /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY2Ny9Wb0lQQ29ydGV4XzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271667/VoIPCortex_2.png"><br /></span></li></ol><p> </p>
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