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<p>These instructions help you configure your IPCortex phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1Wb0lQQ29ydGV4LlREVHxTdXBwb3J0ZmlsZXMyPVZvSVBDb3J0ZXguVERTfENvbm5lY3Rpb249QWN0aXZlIGNvbm5lY3Rpb258UmVxdWlyZWRUYXNrMT1Db25maWd1cmUgdGhlIFNNRFIgb3V0cHV0fFJlcXVpcmVkVGFzazI9Q29uZmlndXJlIFRJTSBQbHVzfQ&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Plus|Supportfiles1=VoIPCortex.TDT|Supportfiles2=VoIPCortex.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><p class="western">Follow the steps below to enable the SMDR output on your IPCortex phone system:</p><ol><li class="western">Log in to the VoIPCortex phone system using your admin username and password.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY0Mi9Wb0lQQ29ydGV4XzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271642/VoIPCortex_1.png"></li><li class="western">Click on the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3RhYm1hY3JvOkxhYmVsPVN5c3RlbX0&locale=en_GB&version=2" data-macro-name="tabmacro" data-macro-parameters="Label=System"> tab and from the left-hand side menu expand the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPUdsb2JhbH0&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Global"> tree node.</li><li class="western">In the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3JlZmVyZW5jZW1hY3JvOkxhYmVsPVBhc3N3b3Jkc30&locale=en_GB&version=2" data-macro-name="referencemacro" data-macro-parameters="Label=Passwords"> section, create a password for <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD14dGVsc2lvfQ&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=xtelsio"> and <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1DYWxsIERhdGEgQ29sbGVjdGlvbn0&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Call Data Collection"> fields to allow events to be retrieved by TIM Plus, as shown below:<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY0Mi9Wb0lQQ29ydGV4XzIucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271642/VoIPCortex_2.png"></li><li class="western"><p class="western">Once you have completed the configuration, restart the phone system for the changes to take affect.</p></li></ol><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Plus"></a></pre></td></tr></table><h2>Configuring TIM Plus</h2><p>Follow the steps below to configure TIM Plus to collect SMDR data from your IPCortex phone system:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Choose the site you want to configure and click <span class="button no_margin">Properties</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMzI3MTY0Mi9Wb0lQQ29ydGV4XzMucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/13271642/VoIPCortex_3.png"></li><li class="keyword">In the <span class="reference">Site Properties</span> window, select <span class="keyword">IPCortex </span>from the <span class="reference">PBX model</span> drop-down list.</li><li>In the <span class="reference">Connection method</span> field, select <span class="keyword">Actively connect to PBX</span> from the drop-down list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your VoIPCortex.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">5038</span>.</li><li>In the <span class="reference">Username</span> field, enter <span class="keyword">xtelsio.</span></li><li>In the <span class="reference">Password</span> field, enter the password you configured in the phone system..</li><li class="keyword">In the <span class="reference">Connection script</span> field, select <span class="keyword">IPCortex</span> from the drop-down list.</li><li class="keyword">Click on the <span class="button no_margin">Options</span> tab and tick the box <span class="keyword">Timestamp received data</span>.<br /><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy80ODE3MDcwL2F2YXlhX2NvbW11bmljYXRpb25zX21hbmFnZXJfOS5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/4817070/avaya_communications_manager_9.png"></li><li class="keyword">Click on the <span class="button no_margin">Save</span> button to apply the settings.</li></ol>
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