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<p>These instructions help you configure your Alcatel OmniPCX Enterprise phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3BieHN1bW1hcnk6U3VwcG9ydGZpbGVzMT1BbGNhdGVsIE9tbmlQQ1ggRW50ZXJwcmlzZS5URFR8U3VwcG9ydGZpbGVzMj1BbGNhdGVsIE9tbmlQQ1ggRW50ZXJwcmlzZS5URFN8Q29ubmVjdGlvbj1BY3RpdmUgY29ubmVjdGlvbnxSZXF1aXJlZFRhc2sxPUNvbmZpZ3VyZSB0aGUgU01EUiBvdXRwdXR8UmVxdWlyZWRUYXNrMj1Db25maWd1cmUgVElNIEVudGVycHJpc2V9&locale=en_GB&version=2" data-macro-name="pbxsummary" data-macro-parameters="Connection=Active connection|RequiredTask1=Configure the SMDR output|RequiredTask2=Configure TIM Enterprise|Supportfiles1=Alcatel OmniPCX Enterprise.TDT|Supportfiles2=Alcatel OmniPCX Enterprise.TDS"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure the SMDR output"></a></pre></td></tr></table><h2>Configuring your SMDR output</h2><table class="wysiwyg-macro" data-macro-name="info" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2luZm99&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="RICH_TEXT"><tr><td class="wysiwyg-macro-body"><p>Before enabling the SMDR output, you will need to speak with your phone maintainer to buy the required licenses for your Alcatel phone system.</p></td></tr></table><p>Follow the instructions below to configure the SMDR output via a serial connection. These instructions are taken from the Alcatel OmniPCX Enterprise manual:</p><p>Using Telnet, connect to the IP address of your Alcatel OmniPCX Enterprise and follow the steps below:</p><ol><li>Applications (<span class="button no_margin">Enter</span>)</li><li>Accounting (<span class="button no_margin">Enter</span>)</li><li>Review/Modify (<span class="button no_margin">Enter</span>)</li><li>All Instance (<span class="button no_margin">F1</span>)</li><li>Realtime ticket Output: Set this to <span class="keyword">ethernet</span>. Note that if you don't have an appropriate license, you may only select V24 (serial) here.</li><li>Save changes and exit.</li></ol><p>Below is an example of the data output from an Alcatel OmniPCX Enterprise:</p><p><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zMjc2ODUzL2FsY2F0ZWxfcGJ4cy5wbmd9&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3276853/alcatel_pbxs.png"></p><table class="wysiwyg-macro" data-macro-name="html" style="background-image: url(/plugins/servlet/confluence/placeholder/macro-heading?definition=e2h0bWx9&locale=en_GB&version=2); background-repeat: no-repeat;" data-macro-body-type="PLAIN_TEXT"><tr><td class="wysiwyg-macro-body"><pre><a id="Configure TIM Enterprise"></a></pre></td></tr></table><h2>Configuring TIM Enterprise</h2><p>Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Alcatel OmniPCX Enterprise:</p><ol><li>Click on the <span class="button no_margin">Directory</span> tab.</li><li>Locate the PBX object you want to configure in the Directory, right-click on it and select <span class="reference">Properties</span>.</li><li>A new window will open, displaying the general properties of your PBX object. Select <span class="keyword"><span class="keyword"><span class="keyword"><span class="keyword">Alcatel OmniPCX Enterprise</span></span></span></span> from the <span class="reference">Data format</span> list and tick the <img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e2tleXdvcmRtYWNybzpMYWJlbD1LZWVwIGEgbG9jYWwgYmFja3VwIG9mIGRhdGF9&locale=en_GB&version=2" data-macro-name="keywordmacro" data-macro-parameters="Label=Keep a local backup of data"> box, as shown below:<span class="reference"> </span><br class="keyword" /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8zMjc2ODY4L2FsY2F0ZWxfb21uaXBjeF9lbnRlcnByaXNlXzEucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/3276868/alcatel_omnipcx_enterprise_1.png"></span></li><li class="reference">Click on the <span class="button">Connection</span> tab and select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li><li>In the <span class="reference">Host</span> field, enter the IP address of your Alcatel OmniPCX Enterprise.</li><li>In the <span class="reference">Port</span> field, enter <span class="keyword">2533</span> as the default port number for this phone system.</li><li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li><li>In the <span class="reference">IP script</span> field, select <span class="keyword">Alcatel OmniPCX Enterprise 7.1+</span> from the drop-down list.</li><li>Click on the <span class="button no_margin">Save</span> button to apply the changes.<br /><span class="reference"><img class="editor-inline-macro" src="/plugins/servlet/confluence/placeholder/macro?definition=e3NjcmVlbnNob3RtYWNybzpCb3JkZXI9ZmFsc2V8VVJMPS9kb3dubG9hZC9hdHRhY2htZW50cy8xMjU4OTUxNi9hbGNhdGVsX29tbmlwY3hfZW50ZXJwcmlzZV9hY3RpdmUucG5nfQ&locale=en_GB&version=2" data-macro-name="screenshotmacro" data-macro-parameters="Border=false|URL=/download/attachments/12589516/alcatel_omnipcx_enterprise_active.png"></span></li></ol><p> </p>
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